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The Ritz-Carlton, Vienna

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The Ritz-Carlton, Vienna

vienna, austria

About The Ritz-Carlton, Vienna

location

This hotel is located right in the heart of Vienna.

facility

The hotel has a lift and features 202 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. The surroundings of the hotel offer an ideal environment for skiing. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Amenities at The Ritz-Carlton, Vienna

Facilities

Air conditioningBar(s)Bicycle CellarBicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyGames roomGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsPlaygroundRestaurant(s)Room ServiceShopsWifi

Hygiene

Contactless check-in/-outContactless paymentContactless room serviceEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Continental BreakfastSpecial DietSpecial Offers

Sport/Entertainment

AerobicsCycling/Mountain BikingGolfGymHorse RidingIndoor PoolMassageNumber of PoolsOutdoor Pool(s)SaunaSteam bath

Location

Map preview
Vienna, Austria

Schubertring 5-7

Nearest airport18km
City centre600m

What's nearby

  • City centre600m
  • Nearest airport18km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.6

Excellent

2093 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1600
  • Very Good293
  • Average112
  • Poor44
  • Terrible44

Recent Reviews: 2093

  • User: bhramini

    Trip type: Family

    Hospitality spot on

    24 May 2026

    I would rate this hotel a 3 on 5. 1 for Marie, 1 for Mathew and the other 1 for the gentleman at the concierge. Everyone were so warm and the hospitality was just so good. I would strongly recommend the hotel to do their renovation work as the rooms are gettin…

  • User: Sherri R

    Trip type: Couples

    Amazing hotel stay!

    10 May 2026

    I don't have a single complaint about our recent stay at the Ritz in Vienna - everything was fabulous! It started with a warm champagne greeting by Nikolett in the Club Room. She was always kind and was very helpful. We also really enjoyed talking with Alejand…

  • User: BTracey1966

    Trip type: Family

    A Memorable Vienna Trip Made Even Better by the Ritz‑Carlton Team

    28 Apr 2026

    We visited Vienna for the first time as my son was running in the marathon, and although our stay began with a few issues on the first night, what followed was one of the best examples of service recovery I’ve ever experienced. The next morning we shared our c…

  • User: elvisel

    Trip type: Business

    Lovely business lunch

    16 Apr 2026

    Attended a business lunch at the Pasta restaurant! It was really sumptuous with fresh pasta, an amazing starter and the contemporary tiramisu was amazing. The staff w Sylvia Schmetz, General Manager at The Ritz-Carlton, Vienna, responded to this review De…

  • User: Daria I

    Trip type: Business

    Amazing

    03 Apr 2026

    We stayed 10 days and everything was excellent. Chocolates were delicious, breakfast wonderful. And i would like to give my special thanks to the team that helped me and my friends throughout our stay and first of all to Karina. Karina, if you are reading this…

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