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The Ritz-Carlton, Vienna

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The Ritz-Carlton, Vienna

locationVienna, Vienna

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About  The Ritz-Carlton, ViennaAbout The Ritz-Carlton, Vienna

Location

This hotel is located right in the heart of Vienna.

Facility

The hotel has a lift and features 202 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning and central heating ensure comfortable indoor temperatures. A balcony or terrace is a standard feature of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. For guests who wish to keep active, cycling/mountain biking, golf and horse riding are available. The surroundings of the hotel offer an ideal environment for skiing. Ski passes are available locally. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

 Amenities at The Ritz-Carlton, Vienna Amenities at The Ritz-Carlton, Vienna

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

600 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1602

Very Good

294

Average

112

Poor

44

Terrible

44

Recent Reviews: 2096

  • User:Debbie W

    Trip type:

    Awesome Hotel!!!

    rating16 Jun 2026

    Everyone at the hotel was so nice to us. Thank you for making our anniversary stay so special. Our room was upgraded for my Bonvoy status to a Jr. Suite which was very spacious with great...
  • User:1712RR

    Trip type:

    a troubling relationship

    rating31 May 2026

    The hotel is a favourite of mine beside the things which can go wrong from time to time but at least they try and its still in great shape at least the last times I had been there. they have to work...
  • User:bhramini

    Trip type: Family

    Hospitality spot on

    rating25 May 2026

    I would rate this hotel a 3 on 5. 1 for Marie, 1 for Mathew and the other 1 for the gentleman at the concierge. Everyone were so warm and the hospitality was just so good. I would strongly...
  • User:Sherri R

    Trip type:

    Amazing hotel stay!

    rating11 May 2026

    I don't have a single complaint about our recent stay at the Ritz in Vienna - everything was fabulous! It started with a warm champagne greeting by Nikolett in the Club Room. She was always kind...

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