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The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

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The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

vienna, austria

About The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

location

The hotel is located adjacent to the famous Raimund Theatre, close to the international railway station and Vienna's biggest shopping street, Mariahilferstrasse. There are 3 underground stations in the immediate vicinity of the hotel, all providing good connections to the main sightseeing attractions. A selection of restaurants is around 300 m away and various bars and nightspots are about a 25-minute walk from the hotel. The city centre is just a 10-minute drive away and Vienna - Schwechat Airport is some 25 km away.

facility

5 apartments and 72 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional amenities include a newspaper stand and a library. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance, a transfer service, room service, a laundry service, a page service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a projector.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and a steam bath.

meals

Dining facilities include a restaurant, a café and a bar. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day.

Amenities at The Raphael Vienna Hotel, a member of Radisson Individuals Boutique

Facilities

24-hour receptionAir conditioningBar(s)CaféCar ParkCloakroomConference RoomCurrency ExchangeFoyerGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistanceNewspaper kioskPetsRestaurant(s)Room ServiceShopsSmall supermarketWifi

Hygiene

ALLSAFE (Accor/Bureau Veritas)Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Breakfast BuffetContinental Breakfast

Sport/Entertainment

GymSaunaSteam bath

Location

Map preview
Vienna, Austria

Wallgasse 23

What's nearby

  • Public Transport200m
  • Bus Station300m
  • Restaurants300m
  • Tourist Centre500m
  • Shopping opportunities500m
  • Train Station500m
  • Golf Course5km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.1

Very Good

640 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent265
  • Very Good243
  • Average75
  • Poor27
  • Terrible30

Recent Reviews: 640

  • User: Agnieszka_Mi

    Trip type: Family

    Great base for a 4-night stay in Vienna

    10 May 2026

    I stayed at Mercure Raphael Wien for 4 nights and had a very pleasant experience. The hotel has an excellent location – in a quiet neighborhood, yet very close to public transport, which makes it an ideal base for exploring Vienna. Shops and everyday convenien…

  • User: Jim S

    Trip type: Solo travel

    Well placed hotel, but cleaning could have been better

    25 Feb 2026

    Well placed hotel for public transport and shopping. Modern, simple, reasonable sized room, theatre accross the street. Good option for a stay in Vienns. On the down side my UV light suggested the cleaning could have been better and the restaurant/bar was open…

  • User: Nancy S

    Trip type: Couples

    Decent location

    25 Feb 2026

    Nice room. Clean. Mediocre breakfast. Appreciated the fridge and tea kettle in room.

  • User: Aram A

    Trip type: Friends getaway

    👎👎👎

    03 Feb 2026

    This is a very bad hotel.An employee stole my friend’s glasses. We contacted the hotel staff immediately, but on the first day they said there were no security cameras. On the second day, they claimed there were cameras, but that the footage was not visible.We…

  • User: 420michaelad

    Trip type: Couples

    Convenient and comfortable for a city break

    23 Jan 2026

    We stayed at this hotel during Advent. The location was quite convenient – close to the city center and easy to reach by car. Our room was fairly spacious, modern, and clean. It didn’t wow us, but it didn’t disappoint either. For our purpose of spending the wh…

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