Ruby Sofie

Recent Reviews: 1439

• User:andrea a

  Trip type: Friends getaway

  Perfect & quirky !

  25 Dec 2025

  Lovely quirky hotel, a few steps from the main shopping area but very peaceful. Nice rooms with super comfy beds & great showers - plenty of hot water. Free tea & coffee in an alcove in the corridor, so a hot drink always available. Staff super friendly and helpful. Reception in open 24hrs as is the bar. Nice selection for breakfast or there are lots of cafe's a few steps away to eat. 5-10 mins from a main station, with a shopping centre - also buses and trains. Alexa Fuchs, Marketing at Ruby Sofie Hotel Vienna, responded to this review Hey Andrea,Thanks so much for the lovely shout-out. We’re delighted the peaceful spot near the shops worked for you, and that your room, the comfy bed, and those long hot showers all hit the sweet spot. Great to hear the tea and coffee nook came in handy for a quick cuppa whenever the mood struck.Your kind words about our hosts mean a lot. We try to keep things easy-going and warm, with down-to-earth service that lets the city do the talking. It’s also fab that the 24-hour reception and bar suited your rhythm, and that breakfast and the nearby cafés gave you plenty of choice. The quick hop to the station and links around town can make exploring feel effortless, so we’re glad that helped too.We’d love to welcome you back to Ruby Sofie for another smooth city break.Your Ruby Sofie Team

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• User:lollymiddleton

  Trip type: Friends getaway

  Beautiful hotel

  13 Dec 2025

  Visited for 2 nights for the Christmas markets. Hotel is in a beautiful building - bar reception area is large and comfortable and cosy with lovely seating areas. Rooms have a boutique feel - beautifully decorated with everything I needed. Comfortable bed and amazing waterfall shower. Staff were friendly and accommadating . Hotel is near station and trams making it easy to travel round Vienna. Really enjoyed my stay here and will certainly look for Ruby hotels in future. Breakfast is €24 which I found was a bit pricy but they did have a nice selection for a light breakfast. Alexa Fuchs, Marketing at Ruby Sofie Hotel Vienna, responded to this review Hey Sunshine,Thanks so much for the wonderful review. We’re thrilled you enjoyed the grand building and felt right at home in the bar and reception area. Lovely to hear the room’s boutique touches, comfy bed, and that waterfall shower all hit the spot, and that our hosts made you feel welcome. Being close to the station and trams does make exploring the Christmas markets a breeze, so we’re glad the location worked so well for your plans.We want our breakfast to give our guests the best start to their day, so we make sure there's a mix of healthy options, as well as a few little treats. Everything we serve is high-quality and locally sourced (where possible) - which means it's not the cheapest option in town. If this is not for you, our hosts are always happy to recommend nearby cafés and restaurants if you'd like to branch out.Thanks again for the kind words and for thinking of Ruby for future stays. We’d love to welcome you back to Ruby Sofie when you’re next in Vienna.Your Ruby Sofie Team

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• User:France787

  Trip type: Business

  Not a good Business hotel

  21 Oct 2025

  If the hotel is well located.I can not recommend it, the note it received is not justified.The room are average with basic minimum amenities. No water bottles Coffee outside and overall not particularly clean.The price was still 250 Euros per night Alexa Fuchs, Marketing at Ruby Sofie Hotel Vienna, responded to this review Hey France787,Thanks for sharing your thoughts and for highlighting our central location. We’re glad that worked well for you. Ruby Sofie sits right in the heart of the city, just steps from the underground, and the old town is only a short stroll away.We hear your concerns about the room setup, amenities, and overall cleanliness, and we’re sorry your stay didn’t feel as it should. Our take on Lean Luxury focuses on essentials done well with down-to-earth service, and your note suggests we didn’t hit the sweet spot for you this time. Regarding pricing, our rates are dynamic and shift with demand, room type, and booking timing; we aim to keep them competitive for such a central location, and we appreciate your perspective on value.Your feedback on water, coffee and cleanliness is valuable to us. While our spaces are designed with a minimalist mindset, comfort and a good night’s sleep and cleanliness are meant to be non-negotiable. We appreciate you calling this out so clearly.We’d love another chance to show you a smoother experience next time you’re in Vienna.Your Ruby Sofie Team

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• User:jasminkagriffin

  Trip type: Couples

  Instagrammable but not much substance

  30 Aug 2025

  The room was very small, one side of the bed was against the wall and I could just barely get out of bed on my side. The room has this “instagrammable” “cool” vibe with lights around the mirror (like in the movie star’s changing room, yay!) and Marshall speakers, funny-ish messages (“blow me away” written on the bag where the hair dryer is kept -creative!). The bar looks cozy and cool (would have preferred some natural light!)Prepare to navigate a very small space, especially for a couple. There were plumbing issues in our toilet/bathroom.Our departure for the airport was very early (4:30 am) so we asked for a knock on a door at 4 am. No one knocked on a door to wake us up. Of course, we had our alarms set, but it’s the matter of attentiveness to guests and their needs. The staff arranged the taxi, at least, but I’d advise against asking them to book a ride to the airport for you. Do it yourself and check the price. The taxi driver arranged for us by the hotel charged us €55 euro for a 20 min ride. I think this is way too pricey and not in the “lean luxury” spirit, whatever it means. I am glad we did not opt for breakfast. Thought that charging over €20 euro per person is extortionate. We went to another place a short walk from the hotel and had option to just have aPorridge and coffee (cheaper) or eggs Benedict or such, for less than €20 euro. Alexa Fuchs, Marketing at Ruby Sofie Hotel Vienna, responded to this review Hey Jasminka,Thank you for taking the time to share your experience at Ruby Sofie with us. We're glad to hear that you appreciated our unique style and enjoyed the cool vibe of our rooms and our bar.Our rooms are designed to be compact, providing everything you need in a relatively small space. This is part of our Lean Luxury philosophy, where we focus on providing the essentials with style and convenience. We're sorry if you found the size of the room to be less than optimal for your needs.  If you'd like more space next time, our Wow and Loft rooms are bigger, and most have a cosy armchair to curl up in.We're truly sorry to hear about the mix-up with your wake-up call. We always aim to be attentive to our guests' needs, and we regret that we missed the mark in this instance. About the taxi situation, we can understand your concern about the price. While we don't have control over the prices taxi companies charge, we'll make sure to communicate more clearly about potential charges in the future.We're sorry to hear that you felt our breakfast was not worth the price. We focus on offering high-quality food options, made from locally-sourced ingredients, as part of our breakfast service. We understand that everyone has different breakfast preferences, and our hosts are always happy to recommend other local spots to our guests.We appreciate your feedback and hope to have the chance to welcome you back to Ruby Sofie for a more comfortable stay.Your Ruby Sofie Team

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• User:Dream10982397957

  Trip type: Friends getaway

  Cool vibe

  17 Aug 2025

  I had a wonderful stay at Ruby Sofie. The hotel has a stylish yet relaxed vibe, modern design with a cozy atmosphere.A big thank you to Emi at the Bar, who made the experience even better. She was kind, attentive, and genuinely welcoming, which gave the hotel an extra personal touch.Its definitely a place I’d recommend, especially with such great hospitality Alexa Fuchs, Marketing at Ruby Sofie Hotel Vienna, responded to this review Hey Nadja,Thank you so much for your delightful review. We're thrilled to hear that you had such a wonderful stay with us at Ruby Sofie and that you found our vibe stylish yet relaxed.We agree that the modern design combined with a cosy atmosphere is part of what makes our hotel unique. We're all about Lean Luxury - offering top-notch, down-to-earth service in a beautifully designed space.A special shout out to Emi at the bar, our team members are the heart of our hotel and it's always great to hear when they've added that extra personal touch.Your recommendation means a lot to us and we're already looking forward to welcoming you back for another stay.Your Ruby Sofie Team

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