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Royal

locationAustria, Vienna

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About RoyalAbout Royal

Location

This elegant hotel has been family-run since 1931 and enjoys a fabulous peaceful location directly beside St. Stephen's cathedral in the heart of Vienna. The shopping streets of Graben, Kärntner Straße and Kohlmarkt are to be found close by and the hotel's central situation mean that it is an ideal starting point for those wishing to explore the Austrian capital as well as spend a pleasant evening at the nearby theatre or opera house. An underground station lies directly before the hotel.

Facility

The hotel has 88 non-smoking rooms, which are located on 9 storeys and are reachable by lift. The reception desk is open round the clock. A cloakroom, a car hire service, a transfer service, a fax machine, a smoke alarm and a smoking area are available. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. A garage is available for parking (for a fee). Other services include a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds are available upon request. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has smoking rooms.

Sport

The dining area includes 2 restaurants and a café. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and vegetarian dishes can be prepared on request.

Meals

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Royal Amenities at Royal

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Cloakroom

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      Garage

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      Lifts

    • -

      Restaurant(s)

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

405

Very Good

511

Average

127

Poor

53

Terrible

60

Recent Reviews: 1156

  • User:Chris M

    Trip type:

    Daniel on reception made our stay so special, great hotel highly recommend ,

    rating24 Nov 2025

    Really great hotel , very centrally located , the Firenze restaurant was really good , delicious food , not cheap but not over priced. Daniel on Reception , what a nice man , really pleasant and...

  • User:elaine056

    Trip type: Friends getaway

    It was a really good hotel for the price , in a fantastic location .

    rating24 Feb 2025

    A very decent hotel in a great location. Parquet flooring in room was beautiful, even if overall room decor was somewhat dated … but charming in its own way . Bathroom very clean and highly...

  • User:Ralica P

    Trip type: Family

    Big expectations...

    rating21 Dec 2024

    The hotel has a perfect location and that is all! We are a family of four. Our room is small with simply ascetic equipment. The bathroom has been renovated 20 years ago probably. The staff is...

  • User:Montra E

    Trip type:

    Little hotel with 5 stars service

    rating15 Dec 2024

    I had a great stay at Hotel Royal. The location is in the middle of old town. Subway stop (Stephen platz) is within 2 minutes walk, grocery store across from the hotel. There are shops all around...

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