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Novotel Wien Hauptbahnhof

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Novotel Wien Hauptbahnhof

locationVienna, Vienna

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About Novotel Wien HauptbahnhofAbout Novotel Wien Hauptbahnhof

Location

This hotel is located right in the heart of Vienna.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and a hammam. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Novotel Wien Hauptbahnhof Amenities at Novotel Wien Hauptbahnhof

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

591

Very Good

293

Average

95

Poor

27

Terrible

32

Recent Reviews: 1038

  • User:cheffie2013

    Trip type:

    Truely excellent

    rating20 Jun 2025

    We had a suite on floor 18 for 3 nights. There are multiple reasons to stay at this hotel. The staff from reception to bar are fantastic, helpful and very friendly, generally the English is very...

  • User:912marh

    Trip type:

    Another great stay!

    rating16 Jun 2025

    Stayed again two nights in a family room. Really grateful to receptionist Josif for providing us a room on high floor with city views. He did his best to make our stay more comfortable. The room...

  • User:RamboNWAlberta

    Trip type: Couples

    Great hotel and stay at train station

    rating12 Jun 2025

    We stayed here for a night to be able to take early AM train.. we had good check in and 4th floor room with view of station ms train platforms.. The room was very quiet, soundproofed very well...

  • User:THISISNOTRIGH

    Trip type:

    Wouldn't stay anywhere else in Vienna

    rating04 Jun 2025

    Great location, easy to get anywhere. So close to the tram, trains, buses, supermarkets, and lots of food choices in the hotel and nearby. I arrived early, and when I asked if I could pay to...

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