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64+ photos
This city hotel lies directly opposite Westbahnhof within a 10-minute walk, guests will reach Mariahilferstrasse, one of the largest shopping streets in Vienna. Links to the public transport network can easily be reached on foot, lying just 100 m from the hotel.

Felberstrasse 4
Check-in from 3:00 PM · Check-out by 12:00 PM

Felberstrasse 4
Check-in from 3:00 PM · Check-out by 12:00 PM
Good
1492 reviewsUser: Alfredo C
Trip type: Family
Mercure as a Íbis Budget!
One of the worst experiencies with Mercure.
User: Traveler04299998216
Trip type: Couples
Good choice
Clean, friendly people and very well located. Close to wbf train station Thomas Wacker, Other at Hotel Mercure Wien Westbahnhof, responded to this review Dear Traveler, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our services le…
User: Darek S
Trip type: Friends getaway
“A clever way to scam customers out of their money.”
I booked several rooms at this hotel. We all arrived together as planned. The hotel charged my friends, who stayed under my reservation in the Accor system.After we checked out, I was unfairly charged a “no-show” fee, even though we did show up and stayed at the hotel.The staff was very rude and unwilling to help resolve the issue. It feels like the hotel is misleading customers and charging them…
User: Abdellatif S
Trip type: Family
Disappointing experience!
This hotel completely failed us. We booked two connecting rooms and arrived to find they simply ignored our request and forced us into two separate rooms. The staff showed zero willingness to help and didn’t care at all about the inconvenience they caused. Totally unprofessional and not worth your money. Thomas Wacker, Other at Hotel Mercure Wien Westbahnhof, responded to this review Dear Abd…
User: Aisa_1228
Trip type: Friends getaway
An okay hotel
The hotel is one of the cheap finds I can find with a good location. It is adjacent to the westbanhoff. It is close to the shopping street and many restaurants. I like the kication as ut is a short ride to the palace and a short ride to the old town.It is cheap as the fridge is not included. It is okay because we are getting ice from the bar downstairs. The soundproofing is quite nice although it…
Good
1492 reviewsUser: Alfredo C
Trip type: Family
Mercure as a Íbis Budget!
One of the worst experiencies with Mercure.
User: Traveler04299998216
Trip type: Couples
Good choice
Clean, friendly people and very well located. Close to wbf train station Thomas Wacker, Other at Hotel Mercure Wien Westbahnhof, responded to this review Dear Traveler, We are always pleased to learn that our guests have enjoyed their visit with us and th…
User: Darek S
Trip type: Friends getaway
“A clever way to scam customers out of their money.”
I booked several rooms at this hotel. We all arrived together as planned. The hotel charged my friends, who stayed under my reservation in the Accor system.After we checked out, I was unfairly charged a “no-show” fee, even though we did show up and stayed at t…
User: Abdellatif S
Trip type: Family
Disappointing experience!
This hotel completely failed us. We booked two connecting rooms and arrived to find they simply ignored our request and forced us into two separate rooms. The staff showed zero willingness to help and didn’t care at all about the inconvenience they caused. Tot…
User: Aisa_1228
Trip type: Friends getaway
An okay hotel
The hotel is one of the cheap finds I can find with a good location. It is adjacent to the westbanhoff. It is close to the shopping street and many restaurants. I like the kication as ut is a short ride to the palace and a short ride to the old town.It is chea…