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This city hotel lies directly opposite Westbahnhof within a 10-minute walk, guests will reach Mariahilferstrasse, one of the largest shopping streets in Vienna. Links to the public transport network can easily be reached on foot, lying just 100 m from the hotel.
A suite, 15 single rooms and 237 double rooms are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include medical assistance, 24-hour room service and a laundry service. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a projector.
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A mini fridge and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and 253 non-smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, a spa and a sauna. A nightclub offers fun and entertainment.
Dining facilities include a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Felberstrasse 4
Check-in from 3:00 PM · check-out by 12:00 PM
Good
1492 reviewsUser: Alfredo C
Trip type: Family
Mercure as a Íbis Budget!
One of the worst experiencies with Mercure.
User: Traveler04299998216
Trip type: Couples
Good choice
Clean, friendly people and very well located. Close to wbf train station Thomas Wacker, Other at Hotel Mercure Wien Westbahnhof, responded to this review Dear Traveler, We are always pleased to learn that our guests have enjoyed their visit with us and th…
User: Darek S
Trip type: Friends getaway
“A clever way to scam customers out of their money.”
I booked several rooms at this hotel. We all arrived together as planned. The hotel charged my friends, who stayed under my reservation in the Accor system.After we checked out, I was unfairly charged a “no-show” fee, even though we did show up and stayed at t…
User: Abdellatif S
Trip type: Family
Disappointing experience!
This hotel completely failed us. We booked two connecting rooms and arrived to find they simply ignored our request and forced us into two separate rooms. The staff showed zero willingness to help and didn’t care at all about the inconvenience they caused. Tot…
User: Aisa_1228
Trip type: Friends getaway
An okay hotel
The hotel is one of the cheap finds I can find with a good location. It is adjacent to the westbanhoff. It is close to the shopping street and many restaurants. I like the kication as ut is a short ride to the palace and a short ride to the old town.It is chea…
