Mercure Wien City

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38+ photos

Mercure Wien City

Name: Mercure Wien City
Address: Hollandstrasse 3, Vienna, austria
Telephone: 353818882077
Rating: 3.9

vienna, austria

About Mercure Wien City

location

This hotel is located right in the heart of Vienna.

facility

The hotel has a lift and features 122 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include a sauna or, for a fee, a gym. A dance club offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Mercure Wien City

Facilities (19)

Air conditioningBar(s)CaféCar ParkCloakroomConference RoomCurrency ExchangeDisability-friendlyFoyerGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsRestaurant(s)Room ServiceWifi

Hygiene (17)

ALLSAFE (Accor/Bureau Veritas)Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals (1)

Breakfast Buffet

Sport/Entertainment (2)

GymSauna

Location

Vienna, Austria

Hollandstrasse 3

Nearest airport14km

City centre1km

What's nearby

City centre1km
Nearest airport14km

Check-in from 3:00 PM · Check-out by 12:00 PM

Vienna, Austria

Hollandstrasse 3

Nearest airport14km

City centre1km

What's nearby

City centre1km
Nearest airport14km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

1465 reviews

Value
Rooms
Cleanliness
Service

Excellent404
Very Good647
Average313
Poor74
Terrible27

Recent Reviews: 1465

User: Richard E
Trip type: Solo travel
Quiet, quiet, quiet !
13 May 2026
Very clean, bright quiet modern hotel with very easy access to the city centre. I cannot fault it. Rooms are a decent size with good facilities and very quiet. Katharina Deyerizadeh, Geschäftsführer at Hotel Mercure Wien City, responded to this review Dear Richard E,Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated the cleanliness, modern…
User: Alla1403
Trip type: Family
Great stay
06 May 2026
Perfect stay for my friend and her family — thank you so much to Katharina Deyerizadeh and the team for looking after them so well!The beautiful surprise in the room with balloons and prosecco for my friend’s birthday was such a thoughtful and kind touch.I’ve also been told the breakfast choices were fantastic, and my friend’s little boy gave the chicken schnitzel “10 out of 10” — compliments to t…
User: lagrigorio
Trip type: Family
A value for money experience.
12 Apr 2026
Lovely hotel, very close to the centre of Vienna, good, clean environment, helpful staff, nice interior spaces. Quiet and relaxing rooms. A very beautiful experience by the Danube channel. Definitely will come back. Katharina Deyerizadeh, Geschäftsführer at Hotel Mercure Wien City, responded to this review Dear Gregory Lachanas,Thank you for your positive feedback. We are delighted to hear th…
User: Jenna K
Trip type: Couples
Perfect stay!
27 Mar 2026
We had an absolutely wonderful stay! The location was perfect and made everything easily accessible. The room was clean and very comfortable and the staff was incredibly kind and helpful.After we checked out, my husband realized he had forgotten his watch in the room. The staff contacted us right away and they even offered to mail it to our home country! We are so grateful for the whole experience…
User: isabellW4576QA
Trip type: Couples
No Smart TV
19 Feb 2026
If you don't speak German, the big TV in the room will be useless. No network connection, no Smart tv, no Netflix, no way to watch anything. Katharina Deyerizadeh, Geschäftsführer at Hotel Mercure Wien City, responded to this review Dear Isabel L,Thank you for sharing your feedback regarding your recent stay. We regret to hear that the television facilities did not meet your expectations. Unf…

3.9

Good

1465 reviews

Value
Rooms
Cleanliness
Service

Excellent404
Very Good647
Average313
Poor74
Terrible27

Recent Reviews: 1465

User: Richard E
Trip type: Solo travel
Quiet, quiet, quiet !
13 May 2026
Very clean, bright quiet modern hotel with very easy access to the city centre. I cannot fault it. Rooms are a decent size with good facilities and very quiet. Katharina Deyerizadeh, Geschäftsführer at Hotel Mercure Wien City, responded to this review Dea…
User: Alla1403
Trip type: Family
Great stay
06 May 2026
Perfect stay for my friend and her family — thank you so much to Katharina Deyerizadeh and the team for looking after them so well!The beautiful surprise in the room with balloons and prosecco for my friend’s birthday was such a thoughtful and kind touch.I’ve…
User: lagrigorio
Trip type: Family
A value for money experience.
12 Apr 2026
Lovely hotel, very close to the centre of Vienna, good, clean environment, helpful staff, nice interior spaces. Quiet and relaxing rooms. A very beautiful experience by the Danube channel. Definitely will come back. Katharina Deyerizadeh, Geschäftsführer at…
User: Jenna K
Trip type: Couples
Perfect stay!
27 Mar 2026
We had an absolutely wonderful stay! The location was perfect and made everything easily accessible. The room was clean and very comfortable and the staff was incredibly kind and helpful.After we checked out, my husband realized he had forgotten his watch in t…
User: isabellW4576QA
Trip type: Couples
No Smart TV
19 Feb 2026
If you don't speak German, the big TV in the room will be useless. No network connection, no Smart tv, no Netflix, no way to watch anything. Katharina Deyerizadeh, Geschäftsführer at Hotel Mercure Wien City, responded to this review Dear Isabel L,Thank yo…

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