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Mercure Wien City

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Mercure Wien City

locationVienna, Vienna

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About Mercure Wien CityAbout Mercure Wien City

Location

This hotel is located right in the heart of Vienna.

Facility

The hotel has a lift and features 122 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include a sauna or, for a fee, a gym. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at Mercure Wien City Amenities at Mercure Wien City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

405

Very Good

648

Average

315

Poor

74

Terrible

27

Recent Reviews: 1468

  • User:Zoe E

    Trip type:

    Bed like concrete

    rating26 Jun 2026

    The most hard uncomfortable bed i have ever slept on and that’s from 61 years of experience. Easy solution would be to provide some mattress toppers. The pillows are also awful. Grim dated decor...

  • User:Barbara C

    Trip type:

    Nice hotel with an amazing location , close to all! 😀

    rating19 Jun 2026

    Nice and new hotel, amazing location and close to all. Very happy to find a surprise for our anniversary 🙂 Just for suggestion, it is better to find the fridge with at least 1 bottle of water, not...

  • User:Richard E

    Trip type:

    Quiet, quiet, quiet !

    rating14 May 2026

    Very clean, bright quiet modern hotel with very easy access to the city centre. I cannot fault it. Rooms are a decent size with good facilities and very quiet.

  • User:Alla1403

    Trip type:

    Great stay

    rating07 May 2026

    Perfect stay for my friend and her family — thank you so much to Katharina Deyerizadeh and the team for looking after them so well! The beautiful surprise in the room with balloons and prosecco for...

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