Lenas Donau

Recent Reviews: 541

• User: Salaheddine T

  Trip type: Solo travel

  Great staff

  Great staff Good service compared to price I enjoyed the stayGreat staff Good service compared to price I enjoyed the stay

• User: Tom B

  Trip type: Family

  Worst Hotel Ever

  Our rooms were not serviced in the 3 nights we stayed there, used towels were taken away but not replaced and reception was very unhelpful when we asked about it. There was no telephone or tea and coffee facilities in our rooms and the air conditioning was a clunky and very noisy portable machine which did nothing to reduce the temperature. The walls in the room were stained and dirty as was the c… Read moreOur rooms were not serviced in the 3 nights we stayed there, used towels were taken away but not replaced and reception was very unhelpful when we asked about it. There was no telephone or tea and coffee facilities in our rooms and the air conditioning was a c… Read more

• User: Jingles B

  Trip type: Couples

  bad experience would NOT recommend

  the only thing I liked was the place was 5 minutes away from a grocery store, Westfield Mall where we found lots of restaurants . It was easy to get to the Tram about 10 minutes walk.this place is one of the worse hotel I have been ! it is old , neglected , parking cost 20 Euro per day ! the staff was rude when I asked for information or extra items .there was a sign on many walls in the Lobby say… Read morethe only thing I liked was the place was 5 minutes away from a grocery store, Westfield Mall where we found lots of restaurants . It was easy to get to the Tram about 10 minutes walk.this place is one of the worse hotel I have been ! it is old , neglected , pa… Read more

• User: 1KTravelerUSA

  Trip type: Business

  Avoid, disappointing place

  *Rude front desk service personnel, lackind elementary courtesy*They don't follow what Booking.com requests them to offer/do for customers and they openly say they go by their own rules*Cleanliness of the place leaves much to be desired*Avoid at any price to avoid aggravation and disappointment*Rude front desk service personnel, lackind elementary courtesy*They don't follow what Booking.com requests them to offer/do for customers and they openly say they go by their own rules*Cleanliness of the place leaves much to be desired*Avoid at any price to a… Read more

• User: Sebi B

  Trip type: Couples

  Terrible

  Hotel: Lenas Donau HotelTotal disaster! I booked a room that looked decent in the photos on Booking, but what I got had absolutely nothing to do with them. The room was small, dirty, and full of cockroaches and ants.When we told the receptionist we wanted a different room, he grabbed the “rooms available” sign from the desk and suddenly claimed there were no more rooms available, even though it wa… Read moreHotel: Lenas Donau HotelTotal disaster! I booked a room that looked decent in the photos on Booking, but what I got had absolutely nothing to do with them. The room was small, dirty, and full of cockroaches and ants.When we told the receptionist we wanted a di… Read more