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About Kaiserhof Wien
This elegant hotel is very popular thanks to its excellent location in the heart of historical Vienna. It lies in a quiet, cobbled sidestreet close to St. Charles Church, the State Opera House and Ringstraße. Vienna's famous shopping promenades are within convenient reach of the hotel and guests will find restaurants, bars, the underground train station Karlsplatz and parking facilities all within 500 m of the hotel. It is just 500 m from Theater an der Wien, 900 m from the Spanish Riding School and St. Stephan's Cathedral and 1.5 km from the city's museums (Albertina, Art, Nature, Sissi Museum). Vienna Airport is 25 km away.
The hotel was built in 1896. 3 junior suites, 4 suites, 7 single rooms and 62 double rooms are located on 6 storeys and can be reached by 2 lifts. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 3 conference rooms.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include a washing machine, an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The sun loungers are perfect for soaking up some sun. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.
Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. Alcoholic beverages are available.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Kaiserhof Wien
Facilities
Air conditioning
Bar(s)
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Pets
Restaurant(s)
Restaurant(s) with high-chairs
Room Service
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Special Diet
Special Offers
Sport/Entertainment
Gym
Massage
Sauna
Steam bath
Sun loungers
Location
Around this property:
Bars / Pubs
500 m
Underground/Over ground Station
500 m
Restaurants
500 m
Bus Station
500 m
Public Transport
500 m
Shopping opportunities
600 m
City Centre
900 m
Nightclub
1 km
Train Station
2.5 km
User Rating & Reviews
Excellent
3203
Very Good
484
Average
56
Poor
26
Terrible
15
Recent Reviews: 3783
User:RJtraveller62
Trip type:
Elegance & comfort
26 Jun 2026
User:The C
Trip type:
Old world charm with modern conveniences
25 Jun 2026
User:katealbrown
Trip type:
Welcoming staff, beautiful hotel and exceptionally clean
25 Jun 2026
User:Carina J
Trip type:
If only every hotel could be like this !
23 Jun 2026
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