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About Hotel Mercure Vienna First
This hotel is located in the heart of Vienna.
The hotel has a lift and features 49 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. The indoor and outdoor pools are ideal for exercise as well as relaxation. The hotel offers hiking.
The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Hotel Mercure Vienna First
Facilities
Air conditioning
Bar(s)
Car Park
Garage
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Room Service
Shops
TV Room
Wifi
Hygiene
ALLSAFE (Accor/Bureau Veritas)
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Special Diet
Special Offers
Sport/Entertainment
Indoor Pool
Number of Pools
Outdoor Pool(s)
Location
User Rating & Reviews
Excellent
527
Very Good
282
Average
63
Poor
15
Terrible
13
Recent Reviews: 900
User:William B
Trip type:
A few days in Vienna
08 Jun 2026
User:Karolina K
Trip type:
Amazing!
07 Jun 2026
User:lucianopE5081XT
Trip type:
Very good Breakfast and Exceptional Hospitality
27 May 2026
User:Julien L
Trip type:
Nicely located hotel with very kind staff!
06 May 2026
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