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This hotel is situated in Vienna’s lively southern district, only 5 minutes’ walk from Europe's biggest shopping centre, Shopping City Süd. It lies around 25 min from central Vienna by public transportation. Right next to the hotel guests will find a stop for the Vienna Airport Bus and it is 9 km to Vienna’s Südbahnhof train station.
The hotel has 32 junior suites, 272 suites, 1 single room and 154 double rooms, which are located on 6 storeys and are reachable by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and 458 non-smoking rooms.
Sun loungers and parasols on the terrace invite guests to relax and unwind. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy on-site cycling/mountain biking. For a fee, tennis is also available. The hotel's location is particularly ideal for skiers. The hotel offers numerous indoor sports, including a gym, table tennis and squash or, for a fee, badminton. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments.
Various dining options are available, including a restaurant, a breakfast room, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Parkallee 2
Check-in from 3:00 PM · check-out by 11:00 AM
Average
75 reviewsUser: Danijela J
Trip type: Business
A very disappointing experience with the hotel staff
A very disappointing experience with the hotel staffAfter checking out of the hotel, I returned the same day to the reception because I had forgotten a personal item in my room. The staff told me they had found it and would bring it to me in a few minutes — ho…
User: rajkk
Trip type: Couples
Let down by staff.
Was put up at this hotel by an air-lines upon cancellation of flight and had to spend two days there.Among the stranger hotels we found ourselves in and would probably have never booked here oneself. It's away from the city and catering more for events, confer…
User: davideX537KD
Trip type: Couples
Comfortable with good amenities
The hotel was obviously a real luxury resort in its day. Beginning to look a little tired around the edges but still quite a pleasant stay. The hotel has amazing wellness facilities including pools, sauna, gym etc, however, a bit of a complex journey finding t…
User: michelle d
Trip type: Friends getaway
Very poor customer service
The worst customer service I have ever experienced. Staff were so rude, unfriendly and dismissive. Restaraunt and bar understaffed and took 45 to 60 minutes to serve you and take your order. No tea or coffee making facilities in your room so had to wait until…
User: mkhandan992
Trip type: Couples
Beautiful place but very poor service
The rooms are well kept and maintained, but there are no kettles or any other conveniences in the room.The lobby is well decorated and presented. However, they are hopelessly under staffed to the point that when we arrived on the 13/09/2024 none of the restaur…
