




194 +PHOTOS



196+ photos
This hotel lies within a few paces of the state opera house, St. Stephen's cathedral and the famous Kärntner Straße. Vienna's famous Ringstraße and Karlsplatz underground station are both to be found within a few minutes walk of this hotel that was built in a traditionally classical style in 1870.

Kaerntner Ring 9
Check-in from 3:00 PM · Check-out by 12:00 PM

Kaerntner Ring 9
Check-in from 3:00 PM · Check-out by 12:00 PM
Excellent
1943 reviewsUser: Wolf K
Trip type: Business
Not „Leading Hotel of the World“ anymore but still great location
Over the past decade I’ve been a regular guest at the hotel and it always was my favorite choice in the city because of style, location and value for money. After they shifted from LHW to Eurostars, I did not stay there until I used one day stop over thousands week on a business trip to check in again.I was positively surprised that there was no noticeable change. The rooms of course remained the…
User: _H5330LZ
Trip type: Family
So so
Pros: location, 2 restaurants, good breakfast, breakfast until 11:30. Cons: at 11:20, the breakfast staff rolled up a cart without warning and started clearing the buffet. They didn't remove the plates from your table and carelessly dropped an omelette on it while taking food from the buffet at 11:20. This continued for two days. They were shouting loudly as they were clearing the table and it was…
User: Lozza H
Trip type: Friends getaway
Not so great
Second visit, this one not as good as last. Lots of changes. Breakfast good but reception and housekeeping a bit hit and miss and the stunning 1870 restaurant now used for half board rather than top luxury. Seems to have slipped from 5* to 4 at best, just since we visited last year. The feeling of luxury has gone, more like “cram ‘em in” shame but plenty of other great hotels in area.
User: motzkitrash
Trip type: Family
still imperial
Perfect location from a walkable distance to underground and trams AND also to the opera and the pedestrian zones on the way to Stephansplatz. We had already stayed here a couple years ago albeit in a different floor/rooms, though I don't know if there were changes after the Eurostars takeover. Our room felt a bit narrow now and there was a missing plug to switch on the lamps by the bed, though we…
User: mirunan2016
Trip type: Family
Awful reception staff
The hotel is good, low standard than years ago, but the reception staff is beyond anyone can imagine. Only unprofessional young employees that are not able to manage the reservation and cannot treat old costumers like that should have!
Excellent
1943 reviewsUser: Wolf K
Trip type: Business
Not „Leading Hotel of the World“ anymore but still great location
Over the past decade I’ve been a regular guest at the hotel and it always was my favorite choice in the city because of style, location and value for money. After they shifted from LHW to Eurostars, I did not stay there until I used one day stop over thousands…
User: _H5330LZ
Trip type: Family
So so
Pros: location, 2 restaurants, good breakfast, breakfast until 11:30. Cons: at 11:20, the breakfast staff rolled up a cart without warning and started clearing the buffet. They didn't remove the plates from your table and carelessly dropped an omelette on it w…
User: Lozza H
Trip type: Friends getaway
Not so great
Second visit, this one not as good as last. Lots of changes. Breakfast good but reception and housekeeping a bit hit and miss and the stunning 1870 restaurant now used for half board rather than top luxury. Seems to have slipped from 5* to 4 at best, just sinc…
User: motzkitrash
Trip type: Family
still imperial
Perfect location from a walkable distance to underground and trams AND also to the opera and the pedestrian zones on the way to Stephansplatz. We had already stayed here a couple years ago albeit in a different floor/rooms, though I don't know if there were ch…
User: mirunan2016
Trip type: Family
Awful reception staff
The hotel is good, low standard than years ago, but the reception staff is beyond anyone can imagine. Only unprofessional young employees that are not able to manage the reservation and cannot treat old costumers like that should have!