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This hotel lies within a few paces of the state opera house, St. Stephen's cathedral and the famous Kärntner Straße. Vienna's famous Ringstraße and Karlsplatz underground station are both to be found within a few minutes walk of this hotel that was built in a traditionally classical style in 1870.
The hotel was built in 1870. Guests have a choice of 175 non-smoking rooms located in two 7-storey buildings with lifts. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 13 conference rooms.
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers horse riding. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. An entertainment programme and a casino are also options for entertainment.
Various dining options are available, including a dining room, a café and a bar. Warm hospitality and a cosy atmosphere await guests in 4 non-smoking restaurants. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Kaerntner Ring 9
Check-in from 2:00 PM · check-out by 12:00 PM
Excellent
1943 reviewsUser: Wolf K
Trip type: Business
Not „Leading Hotel of the World“ anymore but still great location
Over the past decade I’ve been a regular guest at the hotel and it always was my favorite choice in the city because of style, location and value for money. After they shifted from LHW to Eurostars, I did not stay there until I used one day stop over thousands…
User: _H5330LZ
Trip type: Family
So so
Pros: location, 2 restaurants, good breakfast, breakfast until 11:30. Cons: at 11:20, the breakfast staff rolled up a cart without warning and started clearing the buffet. They didn't remove the plates from your table and carelessly dropped an omelette on it w…
User: Lozza H
Trip type: Friends getaway
Not so great
Second visit, this one not as good as last. Lots of changes. Breakfast good but reception and housekeeping a bit hit and miss and the stunning 1870 restaurant now used for half board rather than top luxury. Seems to have slipped from 5* to 4 at best, just sinc…
User: motzkitrash
Trip type: Family
still imperial
Perfect location from a walkable distance to underground and trams AND also to the opera and the pedestrian zones on the way to Stephansplatz. We had already stayed here a couple years ago albeit in a different floor/rooms, though I don't know if there were ch…
User: mirunan2016
Trip type: Family
Awful reception staff
The hotel is good, low standard than years ago, but the reception staff is beyond anyone can imagine. Only unprofessional young employees that are not able to manage the reservation and cannot treat old costumers like that should have!
