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Eurostars Grand Hotel Wien

vienna, austria

About Eurostars Grand Hotel Wien

location

This hotel lies within a few paces of the state opera house, St. Stephen's cathedral and the famous Kärntner Straße. Vienna's famous Ringstraße and Karlsplatz underground station are both to be found within a few minutes walk of this hotel that was built in a traditionally classical style in 1870.

facility

rooms

sport

meals

Amenities at Eurostars Grand Hotel Wien

Facilities (23)

24-hour receptionAir conditioningBar(s)CaféCar ParkCasinoCloakroomConference RoomCurrency ExchangeDisability-friendlyGarageHairdresserHotel SafeLaundry ServiceLiftsPetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketTV RoomWifi

Hygiene (12)

Meals (5)

Sport/Entertainment (6)

Location

Map preview
Vienna, Austria

Kaerntner Ring 9

What's nearby

  • Public Transport100m
  • Train Station2km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

1943 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1394
  • Very Good349
  • Average100
  • Poor41
  • Terrible59

Recent Reviews: 1943

  • User: Wolf K

    Trip type: Business

    Not „Leading Hotel of the World“ anymore but still great location

    18 May 2026

    Over the past decade I’ve been a regular guest at the hotel and it always was my favorite choice in the city because of style, location and value for money. After they shifted from LHW to Eurostars, I did not stay there until I used one day stop over thousands week on a business trip to check in again.I was positively surprised that there was no noticeable change. The rooms of course remained the…

  • User: _H5330LZ

    Trip type: Family

    So so

    02 Apr 2026

    Pros: location, 2 restaurants, good breakfast, breakfast until 11:30. Cons: at 11:20, the breakfast staff rolled up a cart without warning and started clearing the buffet. They didn't remove the plates from your table and carelessly dropped an omelette on it while taking food from the buffet at 11:20. This continued for two days. They were shouting loudly as they were clearing the table and it was…

  • User: Lozza H

    Trip type: Friends getaway

    Not so great

    13 Feb 2026

    Second visit, this one not as good as last. Lots of changes. Breakfast good but reception and housekeeping a bit hit and miss and the stunning 1870 restaurant now used for half board rather than top luxury. Seems to have slipped from 5* to 4 at best, just since we visited last year. The feeling of luxury has gone, more like “cram ‘em in” shame but plenty of other great hotels in area.

  • User: motzkitrash

    Trip type: Family

    still imperial

    03 Feb 2026

    Perfect location from a walkable distance to underground and trams AND also to the opera and the pedestrian zones on the way to Stephansplatz. We had already stayed here a couple years ago albeit in a different floor/rooms, though I don't know if there were changes after the Eurostars takeover. Our room felt a bit narrow now and there was a missing plug to switch on the lamps by the bed, though we…

  • User: mirunan2016

    Trip type: Family

    Awful reception staff

    16 Jan 2026

    The hotel is good, low standard than years ago, but the reception staff is beyond anyone can imagine. Only unprofessional young employees that are not able to manage the reservation and cannot treat old costumers like that should have!

What our customers say