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elaya hotel vienna city west, Trademark by Wyndham

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elaya hotel vienna city west, Trademark by Wyndham

vienna, austria

About elaya hotel vienna city west, Trademark by Wyndham

location

This hotel is located right in the heart of Vienna.

facility

The hotel has a lift and features 93 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite and pay-per-view channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, badminton and a sauna.

meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Amenities at elaya hotel vienna city west, Trademark by Wyndham

Facilities

Air conditioningBar(s)Bicycle HireCar ParkConference RoomDisability-friendlyGames roomGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsPlaygroundRestaurant(s)Room ServiceShopsSmall supermarketTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective hygiene screensSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast BuffetSpecial DietSpecial Offers

Sport/Entertainment

BadmintonCycling/Mountain BikingGymSaunaSun terraceTennis

Location

Map preview
Vienna, Austria

Webgasse 23

Nearest airport24km
City centre3km

What's nearby

  • City centre3km
  • Nearest airport24km

Check-in from 3:30 PM · check-out by 12:00 PM

User Rating & Reviews

3.6

Good

555 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent125
  • Very Good219
  • Average118
  • Poor61
  • Terrible32

Recent Reviews: 555

  • User: Marek79

    Trip type: Business

    Not a 4-star hotel

    10 Jan 2026

    I spend one night and I wonder how this hotel is classified as a 4-star hotel. It 2 or 3 stars max. While the room was clean, the hotel looks like some youth hostel. During check-in, the receptionist was totatlly unwelcoming, while the lobby did not resemble 4…

  • User: shelly-p43

    Trip type: Friends getaway

    Disappointing experience

    12 Oct 2025

    Not a great experience here…Booked and paid in advance for a twin room On arrival was allocated a double which they couldn’t split or change and just said it wasn’t something they guaranteed - nor could they guarantee one got the other nights we were booked to…

  • User: Merlotcar1

    Trip type: Couples

    Not a 4 star Hotel

    21 May 2025

    This establishment cannot be classed as a 4 star hotel. At best it is a serviced room. Cleaning is defaulted only 3 times a week which is environmentally friendly but do I really want to go down to reception to get toilet paper or tissues because there is no p…

  • User: david C

    Trip type: Business

    Shame about lack of flexibility.

    25 Sep 2024

    I booked online and unfortunately due to unforeseen circumstances my business plans changed long in advance. I wanted to reduce my stay by one day, the hotel refused to change the booking. The request was made 1 month before the date of the booking. I received…

  • User: Dave E

    Trip type: Couples

    They restrict air con in rooms

    27 Jun 2024

    Room not good enough. The air con is fixed at 20 so you cannot reduce it, even tho it’s 30 degrees outside !!!! The hotel fix it so you can’t have it on in any lower any room, probably too save them costs at the expense of your health ! Shocking. Will be compl…

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