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Elaya Hotel Vienna City West, Trademark By Wyndham

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Elaya Hotel Vienna City West, Trademark By Wyndham

locationVienna, Vienna

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About Elaya Hotel Vienna City West, Trademark By WyndhamAbout Elaya Hotel Vienna City West, Trademark By Wyndham

Location

This hotel is located right in the heart of Vienna.

Facility

The hotel has a lift and features 93 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite and pay-per-view channels, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, badminton and a sauna.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Elaya Hotel Vienna City West, Trademark By Wyndham Amenities at Elaya Hotel Vienna City West, Trademark By Wyndham

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

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      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

    • -

      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Badminton

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Sauna

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

125

Very Good

219

Average

118

Poor

61

Terrible

37

Recent Reviews: 560

  • User:Peter G

    Trip type:

    Hazard to health

    rating10 Jun 2026

    Logged in ok looked ok but our Bathroom was disgusting room 406 . Complaint was not getting any where,no room change offered (only English speaker) fortunately a colleague was a German speaker which...

  • User:JROKRIEG

    Trip type:

    Do not recommend

    rating31 May 2026

    Checking into the hotel in Vienna was quite a scramble. There was only one person at the front desk, and it was a long walk from the train station. The streets around the hotel were dirty, with...

  • User:FellowTraveler75772

    Trip type:

    They denied us rooms despite having a reservation

    rating29 May 2026

    Our tour group of 17 people arrived early and were told our rooms weren’t ready so we left our luggage with reception. We came back at 9pm and were told there were no rooms available to us. The rooms...

  • User:Stephencku

    Trip type:

    Beware and avoid at all cost. Book here if you want to end up with no room and poor communication from hotel staff.

    rating29 May 2026

    I was part of a tour group of 17 people through G adventures. Upon arrival, the woman working at the hotel front desk confirmed there would be enough rooms for all of us. She even called another...

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