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This hotel is located in the heart of Vienna.
The hotel has a lift and features 54 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and central heating. Rooms include a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A telephone, satellite television, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and a sauna.
The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Gudrunstraße 138, 1100 Wien
Check-in from 2:00 PM · check-out by 12:00 PM
Very Good
484 reviewsUser: dr aniket j
Trip type: Solo travel
Despite recieving my payment on the 7th January, the front desk bespectacled man accused me of not paying, screamed at me, unsaf
I have booked many times thru booking.com while visiting europe for last decade and have never faced an unpleasant experience but this hotel is racist. Despite paying on 7th January 2026 itself, the bespectacled man at the front desk screamed at me, accused me…
User: Dave C
Trip type: Friends getaway
Hotel Receptionist perfection
From the moment walking through the door, the male receptionist was perfection personified. Helpful, courteous and considerate. A credit to hospitality
User: Anja K
Trip type: Family
Very Convenient
I stayed at the Hotel Caroline for two nights with my family of four in July 2025. We were there to explore the city and were very happy with our choice of hotel.The 10. Bezirk where the hotel is located is said to be one of the worst areas of Vienna, but we n…
User: KarWri
Trip type: Friends getaway
An average experience
The room, especially the bed, was very comfortable. The breakfast was also good, they offered gluten free bread to guests who had intolerances. Unfortunately the hot water in the shower was only warm, absolutely not hot. For parking your car in their garage, y…
User: Tony M
Trip type: Couples
Don't be put off by the slightly shabby exterior - this is a very pleasant hotel and excellent value.
The interior is nicely furnished and decorated; our bedroom and bathroom were spacious and comfortable (although the bath sides are a bit high for the elderly (like me). The breakfast, in a bright and airy room was fine and the staff all very pleasant and help…
