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Arcotel Kaiserwasser Wien

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Arcotel Kaiserwasser Wien

locationVienna, Vienna

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About Arcotel Kaiserwasser WienAbout Arcotel Kaiserwasser Wien

Location

Perfect for business travellers as well as families, this hotel is situated on a main road a short walk from the centre of Vienna.

Facility

The hotel was renovated in 2022. 16 junior suites, 6 suites, 3 apartments and 257 double rooms are located on 5 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a transfer service, room service (limited hours), an alarm call service, a laundry service, a page service and a hotel shuttle bus. Complimentary newspapers are available. A business centre with projector and a flip chart and pens is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds or children's beds can be provided upon request. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a sauna.

Meals

Dining facilities include a restaurant, a dining room, a breakfast room and a bar. Breakfast, lunch and dinner will satisfy appetites big and small. Gluten-free meals, children's meals, organic food and vegan food can be prepared on request. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Arcotel Kaiserwasser Wien Amenities at Arcotel Kaiserwasser Wien

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

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      Car Park

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      Conference Room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Sauna

LocationLocation

Map preview

Around this property:

City Centre

0 m

Shopping opportunities

1 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

270

Very Good

427

Average

161

Poor

39

Terrible

35

Recent Reviews: 932

  • User:W0lfpac

    Trip type:

    Not a great experience

    rating19 Dec 2025

    Apart from the lobby area, this is quite a worn out property that has not been well maintained. It is quite clear that the hotel makes its business from conference visitors to the Austria Center down...

  • User:sara7

    Trip type: Business

    Good choice and no noise

    rating07 Sept 2025

    This hotel may not be fancy and it's far from the city center BUT the rooms are spacious, very clean and the bed is very comfortable. My room was a corner room with a nice view over the park, was...

  • User:Davidb1180

    Trip type: Business

    Hotel cancelled my booking on day of arrival!

    rating24 Jun 2025

    Booked to stay one night for a conference as othee colleagues also staying there. Was phoned on the day of arrival (!) to be told that they had overbooked and could not accommodate me. They offered a...

  • User:Raphaël H

    Trip type: Solo travel

    SCAM

    rating11 Jun 2025

    Basically, I booked this hotel to attend a medical meeting. I received a phone call 12 hours before my flight stating that they were experiencing electricity and water problems and that I had to...

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