Oaks Townsville Gateway Suites

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Oaks Townsville Gateway Suites

Name: Oaks Townsville Gateway Suites
Address: 2 Dibbs Street, Townsville - QLD, australia
Telephone: 353818882077
Rating: 4

townsville qld, australia

About Oaks Townsville Gateway Suites

location

Located within easy walk of the CBD, the hotel has a range of restaurants and cafés on its doorstop on cosmopolitan Palmer Street.

facility

The apartment hotel has 112 rooms, which are located on 12 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, room service, a laundry service and a coin-operated laundry.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. A refrigerator, a microwave, a tea/coffee station and a dishwasher are standard features. Further amenities include a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the apartment hotel, including a gym, callisthenics, a spa and a sauna.

meals

The dining area includes a restaurant and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte.

Amenities at Oaks Townsville Gateway Suites

Facilities (11)

Air conditioningConference RoomInternet accessRoom ServiceLaundry ServiceElevator/ LiftLaundryParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (1)

Spa

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

General Services (1)

Luggage storage

Hygiene (2)

Gym/ Fitness centreFirst-aid services

Meals (1)

Restaurant

Outdoor Activities and Sports (1)

Water sports

Room Facilities (7)

ShowerBathtubHairdryerFridgeTVRoom serviceToiletries

Security (1)

Security Guard

Sport/Entertainment (4)

Outdoor Pool(s)Swimming PoolSaunaGym

Location

Townsville, Townsville - QLD, Australia

2 Dibbs Street

Check-in from 2:00 PM · Check-out by 10:00 AM

Townsville, Townsville - QLD, Australia

2 Dibbs Street

Check-in from 2:00 PM · Check-out by 10:00 AM

User Rating & Reviews

4.0

Very Good

1075 reviews

Value
Rooms
Cleanliness
Service

Excellent448
Very Good351
Average133
Poor77
Terrible66

Recent Reviews: 1075

User: kathleenfraser
Trip type: Business
Good but not Great
16 Sep 2026
This hotel needs some upgrading. the bathrrom tap was about to fall of and the shower wash bottles hanging on the wall were loose and fell off and had rusty holders. access to poweroutlets meant moving furniture. too noisy from the room I was in. Hotel Manager, Owner at Oaks Townsville Gateway Suites, responded to this review Dear kathleenfraser,Thank you for taking the time to share your fee… This hotel needs some upgrading. the bathrrom tap was about to fall of and the shower wash bottles hanging on the wall were loose and fell off and had rusty holders. access to poweroutlets meant moving furniture. too noisy from the room I was in. Hotel Mana…
User: tdslbeni
3 bedroom apartment
13 Sep 2026
Good clean rooms, location great, free parking, friendly staff Bad pointsLittle mold in bathroom No free wifi, and tv doesn’t connect to wifi Hotel Manager, Owner at Oaks Townsville Gateway Suites, responded to this review Dear tdslbeni,Thank you for your feedback.We're pleased you enjoyed the clean rooms, great location, complimentary parking and friendly service. We’re sorry about the bathr… Good clean rooms, location great, free parking, friendly staff Bad pointsLittle mold in bathroom No free wifi, and tv doesn’t connect to wifi Hotel Manager, Owner at Oaks Townsville Gateway Suites, responded to this review Dear tdslbeni,Thank you for your…
User: Angelo E
The extraordinary
12 Sep 2026
Highly recommended! ??We have been loyal customers of Oaks Hotels for many years and have stayed here many times, across different branches, especially in Townsville. They have never disappointed us in any aspect—from the service and facilities to handling our requests and queries.We always feel welcomed and well taken care of, which is why we continue to choose Oaks for our stays. We’ve even reco… Highly recommended! ??We have been loyal customers of Oaks Hotels for many years and have stayed here many times, across different branches, especially in Townsville. They have never disappointed us in any aspect—from the service and facilities to handling our…
User: karly266
Great location great service great rooms
06 Sep 2026
Great location great service from all staff, clean rooms beautiful view from rooms will stay again thankyou Hotel Manager, Owner at Oaks Townsville Gateway Suites, responded to this review Dear karly266,Thank you for the fantastic review!We're delighted you enjoyed our great location, friendly service, clean rooms and beautiful views. It's wonderful to hear you'll stay with us again, and we l… Great location great service from all staff, clean rooms beautiful view from rooms will stay again thankyou Hotel Manager, Owner at Oaks Townsville Gateway Suites, responded to this review Dear karly266,Thank you for the fantastic review!We're delighted y…
User: craigsommerfeld
Footy trip
05 Sep 2026
King bed was two singles pushed together. Not comfortable at all. Front door did not automatically lock. Hotel Manager, Owner at Oaks Townsville Gateway Suites, responded to this review Dear craigsommerfeld,Thank you for your feedback.We're sorry to hear the bed configuration affected your comfort and that you experienced an issue with the front door not automatically locking. Your comments h… King bed was two singles pushed together. Not comfortable at all. Front door did not automatically lock. Hotel Manager, Owner at Oaks Townsville Gateway Suites, responded to this review Dear craigsommerfeld,Thank you for your feedback.We're sorry to hear…

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