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The Star Grand Hotel

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The Star Grand Hotel

locationUltimo, Sydney - NSW

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About The Star Grand HotelAbout The Star Grand Hotel

Location

The hotel is located within walking distance of Pyrmont Bridge and Star City Casino. Sydney Fish Market and Sydney Convention and Exhibition Centre are easily accessible from the hotel. Leisure time can be spent by visiting attractions such as Sydney Wildlife World, Chinese Garden Of Friendship and Queen Victoria Building.

Facility

The apartment hotel has a lift and features 171 rooms and 131 suites. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The apartment hotel has non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Subject to charge: a sauna. Leisure facilities include an entertainment programme, a dance club, a casino and a nightclub.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by VISA.

Amenities at The Star Grand Hotel Amenities at The Star Grand Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1568

Very Good

460

Average

212

Poor

101

Terrible

112

Recent Reviews: 2453

  • User:Escape28573687618

    Trip type:

    Great host

    rating21 Jun 2026

    Rodney - who looks after the craps table upstairs at the star is one of the reasons I keep coming back. His want to go above above beyond doesnt go noticed by not only me but by all at the table

  • User:Henley L

    Trip type:

    Thank you - facilities Anthony & Thomas

    rating20 Jun 2026

    I would like to express my sincere appreciation to Anthony and Thomas from the Facilities Department for their outstanding assistance during my stay. My motorised wheelchair unexpectedly became...

  • User:Ash T

    Trip type:

    Concierge David was great

    rating18 Jun 2026

    We had a great stay. Thank you to David the concierge. He was extremely helpful throughout our short stay, assisting with taxis, and finding the places we needed to go to,

  • User:Tanski01

    Trip type:

    Excellent service

    rating18 Jun 2026

    Outstanding service, went out of his way to assist with every request

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