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This hotel lies adjacent to the Central Railway Station in Sydney, and is within easy walking distance of both Chinatown and Darling Harbour.
The hotel has 517 non-smoking rooms, which are located on 15 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service (for a fee). Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator, a mini fridge and a tea/coffee station are standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Sun loungers are ready and waiting on the terrace. Leisure activities and facilities at the hotel include cycling/mountain biking, golf, a gym, callisthenics, aerobics and a sauna or, for a fee, massage treatments. Additional amenities include an entertainment programme for children with a number of fun activities.
Dining facilities include a breakfast room, a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.
818-820 George Street
Check-in from 3:00 PM · check-out by 10:00 AM
Very Good
5882 reviewsUser: OnAir54146288619
Trip type: Family
Lovely experience
The hotel is centrally located and rooms too were good enough for a family of 4(we got an upgrade as accor members so).The best part about the stay was the manager at the reception named Michelle.she was really helpful,friendly and sweet. We also had a buffet…
User: Mary G
Trip type: Business
Greed. Unsatsifactory service and don't be fulled by their "Flexible Rate" policy.
GREED!!...An absolute Disappointment and Unsatisfactory Mercure. Do better!! Your service is great but your ethical standards is 0 when with treating customers. I booked a "Flexible Rate" online as a Qantas FF member. I got ill the night before and notified bo…
User: Mint1239
Trip type: Solo travel
Perfect
I only stayed at the hotel for one night, and luckily my room was at the end of the hallway, quite far from the elevator, so it was really quiet. What I liked most was the full-length mirror and the lighting—it was bright enough, which is something I always lo…
User: HolidayPleaseToday
Trip type: Business
Some helpful info to be aware of
Hotel met our core needs on location and facilities. However, it is best to avoid rooms near “service room” facilities. We are staying in 1316. From 6am staff come and drag out their trolley into the hallway, talk, set up, and bang the door and trolley around.…
User: Melina B
Trip type: Family
AWFUL EXPERIENCE. THIEVES
Do not under ANY circumstances, stay here. I got STOLEN from my room. A pair of Beats Studio Pro headphones which, may not seem like much, but they are around 530 AUD. The hotel staff did NOTHING to help, and if that weren’t enough, they went through all mine…
