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The hotel is located in the centre of Parramatta's business district.
The hotel has a lift and features 231 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments.
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Cnr Parkes St And Valentine Av
Check-in from 2:00 PM · check-out by 10:00 AM
Good
2182 reviewsUser: MaddigACT
Trip type: Couples
Poor quality. Overpriced
Room is dated. Lots of small maintenance issues that have been ignored like the bathroom cabinet falling apart from water damage. No coffee machine. Bed small old and uncomfortableVery noise due to proximity to train lineDefinitely would avoid this place in th…
User: julietN9364OL
Trip type: Couples
No service large bond taken
Staff here absolutely fantastic … but their hands are tied by very bad policy !!!! I stayed 4 nights at $575 they also take $200 direct from my balance so when I paid on arrival they too a total of $775 I’m now home it’s been 5 days since they took the extra $…
User: 379LouiseM
Trip type: Couples
A very tired hotel
Centrally located , close to public transport and Westfield but the hotel experience was poor . ThThere was Sophia Mantra Parramatta, Guest Services / Front Office at Mantra Parramatta, responded to this review Dear 379LouiseM,Thank you for your feedback…
User: Gavin S
Trip type: Business
Hot rooms
The hotel is in a good location to be able to walk to public transport and many food options close by. The check in process was slow with only 1 person on the desk and 3 people in line.The hotel itself is old and this is reflected in the rooms that were clean…
User: macis49
Trip type: Business
Deceiving
Extremely disappointed, like others i check the facilities available and then decide based on that, if you read the website they have a restaurant, a bar, room service, a mini bar, they do have them but they are all closed not available, if they'd have mention…
