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Located in Parramatta city centre, the hotel is within easy walking distance of local restaurants and the Westfield Parramatta shopping complex. Parramatta train station is just a 5-minute walk away.
The hotel has a lift and features 181 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym and aerobics. Evening entertainment includes live music.
Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

18-40 Anderson Street
Check-in from 2:00 PM · check-out by 11:00 AM
Very Good
634 reviewsUser: GlendaW30
Trip type: Business
Convenient, Comfortable and Great for a Quick Work Trip
This was my first stay at the Holiday Inn Parramatta, and it turned out to be a really easy and comfortable choice for an overnight business trip. The room had everything I needed , clean, quiet and set up perfectly for a short stay.The buffet breakfast was a…
User: Faizan A
Trip type: Family
Excellent
Great location, 5 min walk to Train Station and Westfiled Parramatta MallVery nice and clean rooms, not modern but comfortableBreakfast is very good and it has lot of variety, kids enjoyed itStaff is very friendly and provide great service, overall experience…
User: 647craigb
Trip type: Business
Better off in a backpackers
Comfortable bed, that’s it. No usb ports, no pen no paper, no room information either written or via QR code. Had to go and ask about dry cleaning.Sign in the bathroom about Amenities hidden away, nothing in the roomTv remote hard to use when it worksRude staf…
User: C_and_GDarwin
Trip type: Couples
Excellent customer service
Customer service was excellent. Big shoutout to Irene on front desk. Bed pillow options greatly appreciated. Thank you, Colin Anurag Sharma, General Manager at Holiday Inn Parramatta by IHG, responded to this review Dear C_and_GDarwin,Thank you for sharin…
User: Compass41211659591
Trip type: Couples
Bad experience
What can I say, it's very strange that they treat their paying customers so badly. We arrived at the hotel at around 4 p.m., check-in is from 2 p.m. We were told by a new employee (trainee) that our room wasn't ready yet. Then, after an older employee, who app…