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Novotel Melbourne on Collins

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Novotel Melbourne on Collins

locationMelbourne CBD, Melbourne - VIC

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About Novotel Melbourne on CollinsAbout Novotel Melbourne on Collins

Location

The hotel enjoys a prestigious location in the heart of the central business district of the city, surrounded by heritage buildings, brand name boutiques, architectural masterpieces and Melbourne's finest attractions. For total convenience, leading cultural and shopping icons, as well as dining and business landmarks are easily accessible on foot or just a short tram ride from the hotel door. The MCG, Rod Laver Arena and Tennis Centre, Regent Theatre, the Bourke Block and Federation Square are all just minutes away. Antique shops, art galleries and cinema complexes can also be found in the vicinity. The nearest bus station is just a 5-minute walk away.

Facility

The hotel has a lift and features 324 rooms and 48 suites. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. A business centre with fax machine and photocopier is available. Those who don't want to neglect day-to-day business can make use of the secretarial service.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. For those who wish to stay active while on holiday, the hotel offers golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Novotel Melbourne on Collins Amenities at Novotel Melbourne on Collins

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Sun loungers

LocationLocation

Around this property:

Beach

5 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2046

Very Good

2251

Average

666

Poor

206

Terrible

138

Recent Reviews: 5307

  • User:rennu_devii

    Trip type:

    Worst Accor property ever! I’d never return to this place

    rating08 Dec 2025

    Being a loyal Accor Gold member, I decided to stay with family to celebrate our birthday at this property. Upon checking the reception staff Raul was so rude he didn’t even recognise our membership...

  • User:David F

    Trip type:

    Felt like a budget hotel with poor presentation

    rating26 Nov 2025

    My first impression was pretty bad, as there was a terrible smell in the lift, which everyone was commenting about. The room I was given was tucked right at the back - about 7 turns to be able to get...

  • User:602garrya

    Trip type:

    Superb

    rating07 Nov 2025

    What a location. We have a two night stay jere and so far its been amazing, early check in and an upgraded room for a little extra charge was most welcome. Reception staff were amazing and very...

  • User:Nick E

    Trip type:

    Can't be arsed

    rating21 Oct 2025

    Wow - Novotel on Collins St - heart of Melbourne, thriving wannabe epicenter of Australia. Not going to review in detail but give an example of their customer last philosophy. Residents bar, maybe...

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