


48+ photos
The hotel is located in the very heart of Melbourne, within walking distance of shopping precincts, historic theatres, restaurants and bars, whilst numerous sporting venues are a simple tram ride away. Vibrant Bourke St Mall is metres away. Nearby points of interest include Regent Theatre and Old Melbourne Gaol. Melbourne Tullamarine Airport is about 25 km from the hotel.
330 non-smoking rooms are located on 12 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include cycling/mountain biking, a gym and a spa or, for a fee, massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

265 Little Bourke Street
Check-in from 2:00 PM · check-out by 11:00 AM
Good
4962 reviewsUser: Andrew B
Trip type: Couples
Basic hotel but a great location
We spent a few days here attending a nearby symposium. Location is great- absolutely central and surrounded by bars, restaurants and shopping. Our room though was very small. More suited to an overnight stay rather than several days. Depressing view of dirty r…
User: L G
Trip type: Friends getaway
Do not stay here!
1 starThis is one of the worst hotel experiences I’ve had in Melbourne and absolutely nowhere near what should qualify as a 4-star property under the Accor brand.The beds were genuinely awful, completely worn out, uncomfortable, and clearly overdue for replace…
User: Trip19109402658
Trip type: Family
Just don't
Where do I start? Only one elevator working so VERY long waits to get to my desired floor. It was full and I was unable to enter the elevator on multiple occasions, I was only there 3 days. The small box of chocolates offered as compensation was a joke. The ro…
User: Celina G
Trip type: Couples
Room stay
Decent location, border with Chinatown in Melbourne - gets super busy at night time. Room was smaller than expected but still decent - quiet but busy atmosphere in main area, hallway into rooms get quite loud Erdi Group, Other at Mercure Welcome Melbourne,…
User: DonG1702
Trip type: Couples
Very bad
Disgusting phone services, no staff can understand English at all, constantly being put on hold and phone is disconnected at their end, after using Mercure Melbourne in little Bourke st for nearly 10 years we will never use them again, the service is very unre…