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Hotel Grand Chancellor Melbourne

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Hotel Grand Chancellor Melbourne

locationMelbourne CBD, Melbourne - VIC

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About Hotel Grand Chancellor MelbourneAbout Hotel Grand Chancellor Melbourne

Location

The hotel is ideally located in the vibrant heart of the city centre, surrounded by theatres, cinemas, Chinatown and shopping facilities all within easy walking distance. Guests will find restaurants, bars, nightclubs and links to the public transport network all within a 10-minute walk of the hotel. Melbourne Airport is 26 km away.

Facility

The hotel has 160 rooms, which are located on 17 storeys and are reachable by 2 lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (for a fee). Other services include a babysitting service, a car hire service, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Children's beds can be requested for younger guests. A minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Hotel Grand Chancellor Melbourne Amenities at Hotel Grand Chancellor Melbourne

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

651

Very Good

1016

Average

694

Poor

321

Terrible

202

Recent Reviews: 2884

  • User:G G

    Trip type: Solo travel

    I’d stay clear of this hotel in the future

    rating12 Aug 2025

    Friendly staff, good location but the standards at this hotel are shocking. Very small room with no air, lights in the hallway coming through the sides of the door. Looked like a horror film. Food...

  • User:Craig W

    Trip type:

    generic, in great location

    rating22 Jun 2025

    Its a very generic hotel, nothing special, clean with professional staff. Just very generic standard hotel, in a great location. It was good enough for the price.

  • User:jaspalmander

    Trip type: Couples

    Great Value 4-Star Hotel Close to Melbourne Central

    rating26 Apr 2025

    This hotel offers great value if you are looking for a 4-star experience at a genuine price, close to the city. It is just a 10-minute walk to Melbourne Central, and there are many other services...

  • User:cp551

    Trip type:

    Great location but old and tired decor and VERY noisy. Hotel is NOT accessible to those with mobility issues.

    rating29 Mar 2025

    Excellent location in the north of the CBD, close to trams, theatres and lots of places to eat, but the hotel is old and tired. I was given an upgrade to a king premier room which was no favour as...

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