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Best Western Marco Polo Motel Mackay

central coast qld, australia

About Best Western Marco Polo Motel Mackay

location

This hotel is located right in the heart of Mackay.

facility

rooms

sport

meals

Amenities at Best Western Marco Polo Motel Mackay

Facilities (11)

Air conditioningLobbyConference RoomRoom ServiceLaundry ServicePetsIroning servicesLaundryParkingSmoking roomsWifi

Beauty and Spa (2)

Building Information (1)

Business Center and Conferences (1)

Common Area (4)

Distances (1)

General Services (6)

Hotel Type (1)

Hygiene (3)

Meals (5)

Object Information (1)

Room Facilities (9)

Security (1)

Sport/Entertainment (4)

Location

Map preview
Mackay, Central Coast - QLD, Australia

46 Nebo Road

Check-in from 2:00 PM · Check-out by 10:00 AM

User Rating & Reviews

4.0

Very Good

108 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent55
  • Very Good20
  • Average20
  • Poor3
  • Terrible10

Recent Reviews: 108

  • User: Sightseer44631997628

    Trip type: Family

    Disgusting and Mouldy

    10 Jul 2025

    We stayed here for a night after a day of driving. We weren't expecting much but was pretty disgusted with what we got. It was so gross I felt like bathing in disinfectant after. The top of the microwave was rusty, the lamp was covered in mould, as we're both aircon units. There were previous guests hair left all over the shower. The toilet window had a bit of cardboard and duct tape covering the…

  • User: TrailBlazer776848

    Trip type: Family

    Don't do it - dirty and disgusting

    15 Jun 2025

    How disappointing. We stayed in an executive family room. It was dirty, broken and disgusting. 5 of us in a small room with seating for 2! Coffee machine was broken, as too the iron, light cover and shower head. So dirty I could write my name on the dust on the shelf. Curtains were missing hooks. Fridge needed defrosting. Emailed our concerns and got no response from them. Never again.

  • User: Margaret B

    Trip type: Family

    Grossly overcharged

    11 Jun 2025

    Really annoyed that the price they charged me was $90 more than that nights room rate when I looked afterwards. Annoys me that motels take advantage of people who don’t book ahead because they like to check out first. The room was not worth what we did pay. Bathroom needs a thorough overhaul. Just very budget, only redeeming feature the bed was ok.

  • User: John R

    Trip type: Couples

    Clean and comfortable venue in interesting North Queensland City

    04 May 2025

    Easy access to ground floor rooms. Accommodation is clean and spacious with comfortable beds, easy chairs and good space in bathroom. Could not hear noise from the highway outside but there was an occasional plane landing as this hotel is on the flightpath to Mackay airport.Plenty of restaurants in area - about 5 minutes drive.

  • User: Karen D

    Trip type: Family

    Beware.

    03 Apr 2025

    So disappointed with the dealings with this property. We were booked for a night enroute from Townsville to Kepple Island for a family event. recently. Flooding meant we had to cancel our plans. After ringing the property directly, we were advised that we could defer the nights accommodation. On reaching out to the property the next day, we were advised that there would be no refund or credit held…

What our customers say