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Best Western Astor Metropole Hotel & Apartments

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Best Western Astor Metropole Hotel & Apartments

locationBrisbane CBD, Brisbane - QLD

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About Best Western Astor Metropole Hotel & ApartmentsAbout Best Western Astor Metropole Hotel & Apartments

Location

This hotel is located right in the heart of Brisbane.

Facility

The hotel has 2 lifts and features 126 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Best Western Astor Metropole Hotel & Apartments Amenities at Best Western Astor Metropole Hotel & Apartments

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

88

Very Good

143

Average

142

Poor

81

Terrible

181

Recent Reviews: 635

  • User:therighter999

    Trip type:

    inadequate. rude staff!

    rating12 Jun 2026

    1 picture tells a thousand words! Inadequate street numbering & signage. Inappropriate staff. Dress to the nine's or your treated rudely but probably avoid all together!

  • User:Lou M

    Trip type:

    Love it

    rating28 Oct 2025

    So far, very nice stay, the employees were nice and helpful and the rooms with balconies have such gorgeous views, i recommend this hotel

  • User:Normandy C

    Trip type:

    Great Brisbane Stay

    rating20 Oct 2025

    Stay at this hotel a few years ago, when it was known as Astor Metropole. Great stay in Brisbane, as I was watching a sporting event at Suncorp Stadium. Spacious Rooms, great views and plenty of...

  • User:Kelly H

    Trip type:

    Disgusting.....DO NOT STAY HERE!!

    rating11 Jan 2025

    Un kept and un maintained. I was greeted by a lift that has bare wires hanging out of the lift wall. The concierge paid more attention to his iphone than me. I was escorted to my room but there was...

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