Exe Hotel Cataratas

Recent Reviews: 1542

• User: Birgitta-Kenneth

  Trip type: Couples

  Staff good

  Its a five star hotel....but it is in dire need of a grand renovation. When new, in the seventies (?), it must have been a state of the art hotel but not anymore. Reception staff very good as well as the really nice breakfast but rooms and the rest needs an upgradeIts a five star hotel....but it is in dire need of a grand renovation. When new, in the seventies (?), it must have been a state of the art hotel but not anymore. Reception staff very good as well as the really nice breakfast but rooms and the rest needs an up… Read more

• User: cesargalvis2022

  Trip type: Family

  Do not do it. Trust me. Do not do it!

  Horrible. Pictures are from 20 years ago. This place is so run down the staff doesn’t even try to hide it. They let cats roam around the restaurant and obviously understand the owners are not going to put any money in this dump. Rooms smell, food is bad, doors don’t lock, windows are broken. Too many things to say. People who rate this place more than 2 is because they work here.Horrible. Pictures are from 20 years ago. This place is so run down the staff doesn’t even try to hide it. They let cats roam around the restaurant and obviously understand the owners are not going to put any money in this dump. Rooms smell, food is bad, doors… Read more

• User: 1307Bharti

  More like a 2* Hotel

  We have never stayed in a 2* Hotel but if we did, this would be it!! This hotel is one of the worst we have ever stayed in. The hotel itself was completely rundown. The carpets were old, stained, dirty and worn. The rooms were tired, dated and reeked of damp and mould. We encountered several issues with the first set of rooms we were allocated and spent the evening viewing several different rooms,… Read moreWe have never stayed in a 2* Hotel but if we did, this would be it!! This hotel is one of the worst we have ever stayed in. The hotel itself was completely rundown. The carpets were old, stained, dirty and worn. The rooms were tired, dated and reeked of damp a… Read more

• User: Uka S

  Trip type: Couples

  Rooms in very bad conditions

  Hotel in need of a conplete renovation. Old and dirty carpets create an awfull environment, specially if you are prone to dust allergies. Everything seems to be falling apart in yhe room . The mattresses were ok but the blankets had stains. AC does not work. The bathroom was old but clean. Towels should have been replaced 10 years ago, completely worn down. Breakfast is ok, but very bad replacing… Read moreHotel in need of a conplete renovation. Old and dirty carpets create an awfull environment, specially if you are prone to dust allergies. Everything seems to be falling apart in yhe room . The mattresses were ok but the blankets had stains. AC does not work. T… Read more

• User: Michael W

  It grew on Us

  This hotel was booked for us by Planet Cruise as part of a whole S American Package. It was represented as a FIVE star hotel, and that it certainly isn't. We were somewhat down hearted when we arrived, the welcome was fine as was the Foyer, but the whole place looked as if it needed a coat of paint and a good clean. No help with the bags was offered. Our double room on the first floor (second in U… Read moreThis hotel was booked for us by Planet Cruise as part of a whole S American Package. It was represented as a FIVE star hotel, and that it certainly isn't. We were somewhat down hearted when we arrived, the welcome was fine as was the Foyer, but the whole place… Read more