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The hotel is situated in the city of El Calafate, gateway to the beautiful landscapes of the Andes in southernmost Patagonia.
2 suites, 48 single rooms and 41 double rooms are located on 2 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The holiday village has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A washing machine is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The complex has non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active in the complex, including a spa and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The holiday village also offers special catering options.
The complex accepts the following credit cards: American Express, VISA and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Disability-friendly
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Restaurant(s) with non-smoking area
Restaurant(s) with smoking area
Room Service
TV Room
Wifi
Hygiene
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Mandatory mask-wearing
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Continental Breakfast
Full Board
Half Board
Set menu dinner
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Jacuzzi
Massage

Tourist Centre
80 km
Excellent
139
Very Good
122
Average
52
Poor
14
Terrible
8
Recent Reviews: 335
User:Kip W
Trip type:
Truly dreadful- avoid
25 Jun 2026
User:kelly053
Trip type: Couples
Nice, small basic-type hotel
25 Jun 2026
User:Darina H
Trip type: Friends getaway
Good hotel near the city centre
25 Jun 2026
User:n0vatraveller
Trip type: Friends getaway
Nice staff but in need of updating
25 Jun 2026
User:maxpixel
Trip type: Couples
Good Value
25 Jun 2026