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Splendid Star Grand Hotel

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Splendid Star Grand Hotel

locationHanoi, Hanoi and North

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About Splendid Star Grand HotelAbout Splendid Star Grand Hotel

Location

This hotel warmly welcomes guests in Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Some rooms have a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also a washing machine, an ironing set and a trouser press. A telephone, satellite television, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Parasols are available to guests. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Splendid Star Grand Hotel Amenities at Splendid Star Grand Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

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      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

    • -

      Protective hygiene screens

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      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Massage

    • -

      Parasols

    • -

      Sauna

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2944

Very Good

349

Average

55

Poor

17

Terrible

35

Recent Reviews: 3400

  • User:Julian W

    Trip type:

    Fabulous central base to enjoy Old Quarters Hanoi

    rating23 Nov 2025

    Extremely friendly and helpful staff. We had a lovely sizeable room. Nice breakfast. Good advice on tours and arranging these for us. Whilst in the absolute centre of the old quarters our street was...

  • User:Cruiser40100590827

    Trip type: Solo travel

    Perfect Holiday!!

    rating12 Sept 2025

    Jack took care of me and suggested activities. The Spa treatment & Ha Long Bay tour. I had a lovely stay at the hotel. The bed was so comfortable too.

  • User:Angela E

    Trip type:

    Best accommodation, good price

    rating11 Sept 2025

    We've been in Vietnam for 2 months, north to south. This was the best hotel. Great location, close to everything, quiet and clean. Breakfast, plenty of options. Most importantly, welcoming and...

  • User:Joe_AR1087

    Trip type: Couples

    Wimdeful splendid stay

    rating19 May 2025

    Had a wonderful stay at this hotel right by the cathedral. Staff was very welcoming and helpful even arranged a taxi for us to the airport. They give good breakfast and the room was nice. They are...

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