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Sheraton Palo Alto Hotel

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Sheraton Palo Alto Hotel

locationPalo Alto, San Jose - Silicon Valley - CA

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About Sheraton Palo Alto HotelAbout Sheraton Palo Alto Hotel

Location

This hotel is located in Palo Alto.

Facility

The hotel has a lift and features 346 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator and a tea/coffee station is also provided as standard. There is also an ironing set and a trouser press. A telephone, satellite television, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, aerobics and hiking.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sheraton Palo Alto Hotel Amenities at Sheraton Palo Alto Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

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      Gym

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      Heated Pool(s)

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

157

Very Good

290

Average

278

Poor

136

Terrible

74

Recent Reviews: 935

  • User:goinghome04

    Trip type:

    Clean, large rooms with a large bathroom

    rating05 Nov 2025

    Stayed here for 3 nights for business, spending time at Stanford. Didn’t get a room immediately as I checked in at 12pm. This was fine but I never received an email to tell me my room was ready (as...

  • User:karenm433

    Trip type:

    Great for one

    rating19 Oct 2025

    Excellent, comfortable, many amenities.Nice staff. Great blackout curtains for outside, and no obnoxious lights shining in from the hallway. But better for one person than two because (1) you can't...

  • User:Voyage34774139476

    Trip type:

    Beds small

    rating03 Aug 2025

    Stayed recently and was a bit disappointed. The hotel was quite loud at night, with noise carrying easily from the guests upstairs. The beds were very small and uncomfortable, which made it hard to...

  • User:Dan D

    Trip type: Couples

    Palo Alto - Stanford

    rating14 Jul 2025

    Beautiful, quaint hotel. Easy walking access to downtown Palo Alto. Also easy walking access to Stanford. Pool was beautiful but very busy. Plenty of screens in bar to watch sports. Drink and...

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