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Candlewood Suites NYC Times Square

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Candlewood Suites NYC Times Square

locationMidtown West, New York Area - NY

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About Candlewood Suites NYC Times SquareAbout Candlewood Suites NYC Times Square

Location

This hotel is located in the heart of New York City.

Facility

The hotel has a lift and features 188 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests can browse a number of shops, including a supermarket. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a queen-size bed. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station, dishwasher and oven. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, callisthenics and aerobics.

Meals

There is a restaurant on the premises. A delicious breakfast provides energy for the rest of the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Candlewood Suites NYC Times Square Amenities at Candlewood Suites NYC Times Square

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

    • -

      Games room

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

932

Very Good

871

Average

213

Poor

70

Terrible

75

Recent Reviews: 2161

  • User:FishingJunkie

    Trip type:

    So glad we chose Candlewood Suites in NYC

    rating14 Dec 2025

    Check in was prompt and friendly. Refreshments were at the ready, the room was clean, comfortable and well equipped. The bed was also clean and comfortable. The shower had good pressure and was hot...

  • User:review87

    Trip type:

    Perfect Stay

    rating07 Dec 2025

    Ideal location. Hotel is clean, cosy (which is ideal in the cold winter months). Bed is comfy, shower is very powerful. Clean towels and bed made daily. Tv with quite a few channels, wi-fi was great...

  • User:Beachlover046

    Trip type:

    bad stay

    rating10 Nov 2025

    Major elevator problems, had to walk down stairs 5 times or wait forever for the one elevator. Problems with keys all weekend. Room had black mild in dresser. Room smell was musty. Desk staff...

  • User:Maria O

    Trip type:

    Better than expected. Will go back!

    rating07 Nov 2025

    Room was very clean, comfortable bed. Excellent customer service. Laura Polanco & Cheyenne were very helpful. I left some items by mistake and they made the arrangements so could get back my items...

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