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Sheraton Metairie - New Orleans Hotel

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Sheraton Metairie - New Orleans Hotel

locationMetairie, New Orleans - LA

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About  Sheraton Metairie - New Orleans HotelAbout Sheraton Metairie - New Orleans Hotel

Location

This hotel welcomes guests in Metairie.

Facility

The hotel has a lift and features 181 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a gym, callisthenics, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Sheraton Metairie - New Orleans Hotel Amenities at Sheraton Metairie - New Orleans Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

96

Very Good

129

Average

96

Poor

59

Terrible

74

Recent Reviews: 454

  • User:willie l

    Trip type:

    A very good stay

    rating01 Dec 2025

    A very good stay. location was good. I will stay here again. The room was great. The service was great. The hotel was very clean.
  • User:Cristina B

    Trip type:

    Amazing employee

    rating21 Nov 2025

    Amazing experience, Carol proved to be the perfect employee always smiling and delivering exceptional service . She was personable since I was sited at the table until the end of my dinner .
  • User:itsel s

    Trip type:

    Dinner at the hotel restaurant was special because of Carol

    rating21 Nov 2025

    I had Dinner at the hotel restaurant and my waitress was Carol. She was the best; the service was great, and the food was delicious. Carol made sure I felt welcome and she monitored my table the...
  • User:Anne Marie W

    Trip type: Business

    Wanna feel ignored?? Head to the hotel restaurant. They will ignore you even when you speak up!

    rating16 Nov 2025

    For over 12 minutes, I wasn’t greeted at the empty restaurant, which is no big deal until two other customers came in 10 mins after i sat down and their drink and orders were taken and mine wasn’t...

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