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Pacific Palms Resort

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Pacific Palms Resort

locationWest Covina, Los Angeles - CA

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About Pacific Palms ResortAbout Pacific Palms Resort

Location

This hotel is located in Industry. The nearest airport is Los Angeles - International (LAX).

Facility

The resort has a lift and features 292 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a car hire service, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the resort offers golf. Sport and leisure facilities at the resort include a gym and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a dining room and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Pacific Palms Resort Amenities at Pacific Palms Resort

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

    • -

      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

    • -

      Steam bath

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

296

Very Good

194

Average

124

Poor

87

Terrible

101

Recent Reviews: 802

  • User:Autumn D

    Trip type: Couples

    Nice, relaxing place to to stay

    rating12 Jun 2026

    We had a great stay the view from the balcony of our room was Beautiful. Everything was clean. The Red restaurant was delicious. Great place to stay!

  • User:Jenny G

    Trip type: Family

    2 different experiences

    rating28 May 2026

    We have stayed at Pacific Palms a handful of times and enjoy our stay however something always happens. The first time we stayed, only two elevators were working and my husband ended up getting...

  • User:Trip45428297835

    Trip type: Family

    Lacking basic services

    rating25 May 2026

    This is overall a nice place, but there is no room service and no bellman to help with luggage. The staff at the restaurant, Red, was very rude when I called to place an order.

  • User:Stephanie B

    Trip type:

    A nice stay cation place

    rating06 May 2026

    The hotel staff was very nice.

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