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The Westin Galleria Houston

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The Westin Galleria Houston

locationGalleria area, Houston - TX

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About The Westin Galleria HoustonAbout The Westin Galleria Houston

Location

This hotel is situated in the upper part of Houston, in a popular and convenient district. It forms part of the famous Galleria Mall.

Facility

The hotel welcomes guests in a 24-storey building with a lift and 487 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly warm water of the pool complex, which includes 2 outdoor and indoor pools, guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling and aerobics. A spa and hydrotherapy treatments are available in the wellness area. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a dining room, a café and a bar. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Westin Galleria Houston Amenities at The Westin Galleria Houston

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Billiards/Snooker

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      Bowling

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

427

Very Good

401

Average

240

Poor

102

Terrible

75

Recent Reviews: 1245

  • User:sharkatac9

    Trip type:

    Marriott Is Long Gone

    rating19 Oct 2025

    Below adequate front desk service, staff not sure of how to check in guests, not able to work the mobile key system. Offered feather or foam pillows during reservation, asked for feather pillows...

  • User:Joe F

    Trip type:

    Great Time at Westin

    rating11 Sept 2025

    Great time was had by all parties. Enjoyed the amenities and the room. 100 characters is excessive. Xxxxxxxxxxxxxxxxxxx

  • User:XeroGravity1984

    Trip type: Couples

    Looking Forward To Coming Back

    rating02 Aug 2025

    From the moment I arrived at the Westin Galleria, the level of service was nothing short of exceptional. The Valet team stood out immediately—friendly, efficient, and full of personality. They made...

  • User:AABBEECOH

    Trip type:

    If you must be at the Galleria and its paid for - then OK

    rating26 Jul 2025

    Room is comfy ice machine broken both days we were here. When you arrive and go online WIFI $18.95 a day - then you go through hell to show youre a bonjoy member ( never have seen any benefits...

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