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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
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Hilo, Hawaii - The Big Island - HI Share this Deal
About Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
This resort is uniquely positioned on the oceanfront of the beautiful Hilo Bay, offering breathtaking panoramic views of the bay, the majestic Mauna Kea Mountain, Mauna Loa Mountain, Coconut Island, and the lush Hamakua coast. It has a convenient location perfect for accessing the most scenic, cultural and adventure attractions of Big Island. The resort is within a short walk of Lilliuokalani Gardens and Hilo Harbor as well as within a short drive of excellent snorkelling beaches, downtown Hilo's historic shopping district and Rainbow Falls. It lies only minutes from Hilo town where guests will find shopping venues, restuarants and bars.
391 non-smoking rooms are located on 12 storeys and can be reached by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Valuables can be securely stored in a safe. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.
Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. A variety of activities such as cycling/mountain biking, tennis and fishing or, for a fee, golf, are offered at the complex. With banana boat rides, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the resort include a gym, billiards and aerobics. A spa and a sauna are available in the wellness area. Entertainment options and leisure facilities include live music and a dance club.
The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A fortifying breakfast is served daily. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.
The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Facilities
24-hour reception
Air conditioning
Bar(s)
Bicycle Hire
Car Park
Conference Room
Disability-friendly
Garage
Hotel Safe
Laundry Service
Lifts
Nightclub
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Small supermarket
TV Room
Wifi
Hygiene
CleanStay (Hilton)
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
No high-touch furnishings
No high-touch furnishings in public areas
Protective equipment for guests
Protective masks for guests
Social distancing regulations
Use of commercially available disinfectants
Meals
Special Diet
Special Offers
Sport/Entertainment
Aerobics
Banana Boat
Billiards/Snooker
Canoe
Cycling/Mountain Biking
Diving
Golf
Gym
Outdoor Pool(s)
Sauna
Sun loungers
Sun terrace
Tennis
Location
User Rating & Reviews
Excellent
583
Very Good
543
Average
323
Poor
214
Terrible
190
Recent Reviews: 1853
User:Devora B
Trip type:
Good location! Would stay here again
10 Dec 2025
User:Sascha T
Trip type:
The Grand Naniloa Hotel Hilo was a great place to stay while at a business event held in the Crown Room. Location can't be best.
05 Dec 2025
User:Stuart J
Trip type:
Tale of Two Hotels
02 Dec 2025
User:Asop T
Trip type:
A quick over night stay with lots of amenities to sample but o ly valet parking
01 Dec 2025
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