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Homewood Suites by Hilton Dallas/Allen

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Homewood Suites by Hilton Dallas/Allen

locationSuburbs, Dallas - TX

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About Homewood Suites by Hilton Dallas/AllenAbout Homewood Suites by Hilton Dallas/Allen

Location

This hotel is located in Allen.

Facility

The hotel has a lift and features 114 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics, a spa and a sauna.

Meals

There is a restaurant on the premises. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Homewood Suites by Hilton Dallas/Allen Amenities at Homewood Suites by Hilton Dallas/Allen

  • Facilities

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      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

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      Golf

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      Gym

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      Jacuzzi

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

    • -

      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

179

Very Good

61

Average

25

Poor

25

Terrible

42

Recent Reviews: 332

  • User:Stephanie A

    Trip type:

    0 out of 10 - Stay Far Away!

    rating04 Oct 2025

    If I could give this place zero stars I would! Check-in process was simple and front desk staff was extremely kind, but that’s where the positives of this experience end. I’m not sure where to...

  • User:Colette B

    Trip type: Business

    I’ll pass on this one

    rating24 Jan 2025

    I was disappointed in this stay. Workout room as so dirty, it was unusable. The rooms were outdated and the staff was juts okay. I won’t stay here next time. The hallways were dirty with leftover...

  • User:660christelr

    Trip type: Business

    Dirty and dated

    rating29 Jul 2024

    This hotel was NOT clean. The ceiling fan had so much dust on it, the dust was flying off as soon as the fan was turned on. The couch was old and sagging without support. Overall, it was very...

  • User:Explore59585482263

    Trip type: Family

    Worst experience at a Hilton property in 25 years

    rating08 Jul 2024

    What a horrible experience! Don’t ever stay here! I have been a loyal Hilton customer for 25 plus years of business travel and have never had such a poor customer service experience. We stayed 12...

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