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The Pilgrm

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The Pilgrm

locationPaddington, London

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About The PilgrmAbout The Pilgrm

Location

This hotel is located in London. The nearest airport is London - Heathrow (LHR).

Facility

The hotel has 60 rooms and includes a lift and a reception desk. To ensure guests a comfortable and relaxing stay, the hotel provides various services and facilities, including a baggage storage service, a safe, a TV room, a 24-hour security service, room service, a fax machine and a smoke alarm. Services include a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions.

Rooms

Central heating ensures that rooms maintain just the right temperature. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a TV, a radio and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. In the evenings, guests can unwind to live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Bed and breakfast is offered as a catering option. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at The Pilgrm Amenities at The Pilgrm

  • Facilities

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

109

Very Good

111

Average

65

Poor

46

Terrible

42

Recent Reviews: 373

  • User:Laura M

    Trip type:

    Terrific staff, comfortable stay.

    rating28 Oct 2025

    Terrific staff, comfortable room. I booked the smallest room and was treated as a VIP. The room was cosy (tiny) comfortable, had everything I needed... although I had to hunt for the power socket...

  • User:jessicahZ4754TO

    Trip type:

    Awful bug bites, poor service, uncomfortable room

    rating05 Oct 2025

    Location is great that's where it ends. You go to check in and are told to do it online. The lift is too small for cases. The rooms are SO SMALL. I can't stress this enough it is very uncomfortable...

  • User:Abner M

    Trip type:

    Extremely horrific hotel

    rating01 Oct 2025

    Extremely bad experience. Facilities not maintained well so the stuck sinks, faulty showers. Not only so, they even installed high frequency anti-loitering alarms to keep you (as customers) out of...

  • User:GrandTour52984063863

    Trip type:

    An UNSAFE Experience

    rating15 Sept 2025

    The Pilgrim is a tale of two halves. The lobby and dining spaces are beautiful. The room I had was miniscule with little-to-no space to unpack my belonging and settle in for a comfortable...

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