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Nayland

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Nayland

locationPaddington, London

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About NaylandAbout Nayland

Location

Renovated in 2001, this hotel is situated in Sussex Gardens, close to Hyde Park. Oxford Street, which is famous for shopping, is also nearby for those interested in making the most of London's huge shopping street. Paddington Station (express train to/from Heathrow Airport) is just steps away from the hotel.

Facility

41 rooms, including 6 single rooms and 29 double rooms, are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a safe, a TV room, medical assistance, room service, a fax machine and a smoke alarm. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Travellers with their own cars can use the parking spaces (subject to availability).

Rooms

Rooms are equipped with central heating. A balcony is among the standard features of some rooms. A safe and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Dining facilities include a restaurant, a breakfast room and a bar. A generous breakfast buffet guarantees a great start to the day.

Meals

The hotel accepts the following credit cards: VISA, Diners Club, JCB and MasterCard.

Amenities at Nayland Amenities at Nayland

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Car Park

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      Disability-friendly

    • -

      Hotel Safe

    • -

      Lifts

    • -

      Medical Assistance

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      Restaurant(s)

    • -

      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

65

Very Good

180

Average

210

Poor

102

Terrible

91

Recent Reviews: 648

  • User:hannahwZ6474DR

    Trip type:

    Great place to stay.

    rating30 Oct 2025

    Just on customer service alone this is a fantastic place to stay. The staff in the main desk are so helpful, nothing is too much trouble. We stayed in a family room which was clean and had all the...

  • User:OutdoorAdventures_70

    Trip type: Solo travel

    All good

    rating16 Aug 2025

    Pretty good small room as expected Service was good Late checkout allowed which was GM great as I had to travel to the other side of the world that night Would stay again for a night or two Great...

  • User:tim h

    Trip type:

    A great find,

    rating16 Jul 2025

    We booked this hotel back in 2024 so as to have a base whilst attending the ELO concert sadly the concert was cancel but so glad we stayed and enjoyed this lovely hotel, communication has been great...

  • User:nicolam557

    Trip type: Couples

    Good base

    rating15 Jul 2025

    Staff friendly and helpful. Although room a little on the small side, it was spotlessly clean and had plenty of storage space. Fan in the room was much appreciated. A good base, with plenty of...

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