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Promise

locationNew City, Istanbul

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About PromiseAbout Promise

Location

This hotel is located right in the heart of Istanbul.

Facility

The hotel has a lift and features 17 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. Equipped with a telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. The hotel has family rooms and non-smoking rooms.

Sport

For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. For sports enthusiasts who wish to work out indoors, a gym is available for a fee. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include a kids' club, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Promise Amenities at Promise

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

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      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

14

Very Good

14

Average

8

Poor

5

Terrible

48

Recent Reviews: 89

  • User:865aamirk

    Trip type:

    Worst hotel to stay in Istanbul taksim

    rating23 Nov 2023

    We came at 2am in the hotel for check-in, initially it was informed that there is no booking, after showing the confirmation, room was shown which was small for us and they offered upgraded room with...

  • User:peterplastic

    Trip type:

    Wins the award for being the worst place to stop in Istanbul

    rating21 Jun 2023

    Replace the letter T in hotel with V, and you have the description of this place, a hovel. 3 of us booked 3 nights for the Champions League final. We were initially shown our room which we rejected...

  • User:Explore668566

    Trip type:

    Horrible hotel and rooms

    rating25 Apr 2023

    It was a shock to see the state of the rooms and service. Mold , holes in the wall. Walked into bathroom with urine stains and broken shower head. Even for the low price, this was really bad. The...

  • User:phillipt455

    Trip type: Couples

    The worst hotel I've ever seen!!!

    rating25 Oct 2021

    I don't know where to start... I made a reservation for one week. I got checked in 5 hours after the 2 pm check-in time. The room was beyond disgusting from the horrendous smell of mould and tobacco...

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