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Park Hyatt Istanbul - MaCka Palas

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Park Hyatt Istanbul - MaCka Palas

locationNew City, Istanbul

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About Park Hyatt Istanbul - MaCka PalasAbout Park Hyatt Istanbul - MaCka Palas

Location

This hotel is located right in the heart of Istanbul.

Facility

The hotel has a lift and features 90 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Other features include a telephone, a TV, a radio, a DVD player and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Comfortable sun loungers are available on the terrace. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. The menu also offers diet meals, gluten-free meals, vegetarian dishes and children's meals. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Park Hyatt Istanbul - MaCka Palas Amenities at Park Hyatt Istanbul - MaCka Palas

  • Facilities

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

    • -

      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1129

Very Good

166

Average

45

Poor

19

Terrible

18

Recent Reviews: 1377

  • User:Kevin B

    Trip type: Couples

    Extraordinary

    rating24 Nov 2025

    My husband and I recently had the pleasure of staying at the Park Hyatt Istanbul – Macka Palas from November 13 through November 23, and we felt compelled to share the extraordinary experience we had...

  • User:Road61017737307

    Trip type: Friends getaway

    Place to stay if it is your first time in Istanbul.

    rating18 Nov 2025

    The hotel is very nice and not on a busy street. You are need the high end shopping area and food area around the corner from the hotel. The staff is very nice and helpful. Most of the staff speaks...

  • User:918bettinaw

    Trip type:

    Great option in Istambul! Great location & rooms and amazing staff.

    rating08 Nov 2025

    We only spent one night, but it was enough to have an amazing experience! The location is great, many restaurants & nice shops close by. The room was big, bed was cozy and we had a sauna in the...

  • User:S.S S

    Trip type: Friends getaway

    Great location but in need of renovation

    rating03 Nov 2025

    Very dated hotel, surprised it was a member of the Amex fine hotels and resorts , then staff are very friendly but it feels more like a motel than a fine hotel. Extremely run down and in need of...

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