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Homethailand

Mercure Chiang Mai

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Mercure Chiang Mai

locationChiang Mai City, Chiang Mai

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About Mercure Chiang MaiAbout Mercure Chiang Mai

Location

This hotel enjoys a stunning location, only some 5 minutes by foot from the centre of Chiang Mai. The hotel is about a 15-minute walk from wonderful countryside with its exotic vegetation and lush mountains.

Facility

The hotel has 4 suites, 54 single rooms and 101 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 159 non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area (for a fee). Sun loungers and parasols are available on the sun terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, a spa and massage treatments.

Meals

Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Mercure Chiang Mai Amenities at Mercure Chiang Mai

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

203

Very Good

532

Average

357

Poor

117

Terrible

62

Recent Reviews: 1271

  • User:Doruk T

    Trip type:

    Exceptional customer service

    rating03 Dec 2025

    Our stay at the Mercure Chiang Mai has been amazing. Our experience with staff have been a highlight. Hotel reception have been very helpful and kind. The rooms are older but spacious, clean have a...

  • User:thierry a

    Trip type:

    Dissapointed

    rating25 Oct 2025

    This hotel needs to upgrade BIG TIME if they want to stay and compete in the tourist market. I had the feeling that it us geared towards local tourists. My biggest concern is safe ad my first room...

  • User:PKRajesh

    Trip type:

    Nice place to stay in Chiang Mai

    rating25 Aug 2025

    This was my second visit to the hotel. Overall, a good stay. The room was spacious. Even with an extra bed, there was sufficient room to move around. Facility is slightly old; however, no challenges...

  • User:John B

    Trip type:

    Are we talking about the same hotel?

    rating29 Apr 2025

    As a regular guest of the Mercure I was stunned to read the most recent review. I must say the review does not match my very positive experiences of the hotel, its management and the staff. I have...

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