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Grand Hotel Villa Castagnola

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Grand Hotel Villa Castagnola

locationSwitzerland, Lugano

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About Grand Hotel Villa CastagnolaAbout Grand Hotel Villa Castagnola

Location

This hotel is located in the centre of Lugano. Its setting is especially ideal for those who appreciate charm and character.

Facility

The hotel has 3 lifts and features 78 rooms, including 12 suites and 4 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. A telephone, a television with satellite and pay-per-view channels, a radio and WiFi are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor pool area guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Active guests can enjoy tennis. Water sports enthusiasts are offered canoeing. Sport and leisure facilities at the hotel include a gym, table tennis and yoga. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium.

Meals

The dining area includes a restaurant and a bar. Half board can be booked. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Hotel Villa Castagnola Amenities at Grand Hotel Villa Castagnola

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

615

Very Good

88

Average

33

Poor

12

Terrible

8

Recent Reviews: 756

  • User:M5492BSolivierb

    Trip type: Couples

    Classic grandeur and lake views

    rating29 Jun 2025

    Pros • Handy yet quiet location – Set just a few minutes’ walk from the Cassarate funicular stop and Parco Ciani, the hotel feels central without suffering lake-front traffic noise. • Secure onsite...

  • User:Wanderer568868

    Trip type:

    Incredible experience

    rating14 Jun 2025

    This hotel is beautiful. The staff and the service is incredible. We were served by Marco for lunch a the hotel restaurant and then in the evening at the restaurant at the museum called Arte al Lago...

  • User:Khalid A

    Trip type: Couples

    Appreciation and Thanks to the Reception Team

    rating24 May 2025

    I would like to extend my sincere thanks and appreciation to the hotel’s reception team for their warm welcome and exceptional hospitality during our stay. A special mention goes to Mario, Barbara...

  • User:Alexander D

    Trip type:

    Wonderful Experience in Lugano!

    rating20 Mar 2025

    Perfectly situated across the street from Lago di Lugano with wonderful lake views! The property is gorgeous inside and out. Breakfast was splendid! The staff were all professional and kind. The...

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