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Grand National

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Grand National

locationSwitzerland, Lucerne

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About Grand NationalAbout Grand National

Location

Occupying a 19th century building, this familial luxury hotel is located close to the famous Chapel Bridge in the centre of Lucerne. Lake Lucerne's lively promenade and the main train station are both within easy walking distance (public transport links are located within 100 m of the hotel).

Facility

Built in 1871, the hotel is characterised by historic charm. 37 rooms, including 12 suites and 11 double rooms, are located on 4 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 9 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A welcome gift awaits guests. A balcony is included as standard in some rooms. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and fishing. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium. Live music and a casino round out the entertainment options.

Meals

Various dining options are available, including 3 restaurants, a dining room, a café and a bar. Half board is offered as a catering option. Breakfast, brunch, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand National Amenities at Grand National

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

552

Very Good

164

Average

70

Poor

38

Terrible

34

Recent Reviews: 858

  • User:Koritnik

    Trip type:

    Excellent Stay at a Historic Lakeside Hotel

    rating22 Nov 2025

    My stay at the Grand Hotel National was truly enjoyable. The hotel itself is a historic landmark with fantastic architecture, which adds a unique charm from the moment you arrive. The rooms are...

  • User:David T

    Trip type:

    Lovely hotel in Lucerne

    rating20 Oct 2025

    Lovely hotel, great location. Upgraded to a lake view room which made a huge difference. Really friendly staff; happy to help with all boat/train/bus problems. Great pool and sauna, good...

  • User:melissacV3782SY

    Trip type:

    Nice hotel, not 5*

    rating05 Sept 2025

    Like many of the reviews stated (and having stayed at many 5* hotels around the world), I wouldn’t say this is a true 5* hotel. Definitely a solid 4! Don’t get me wrong, this is a nice hotel with...

  • User:Explorer29680454049

    Trip type: Couples

    Three star experience

    rating11 Aug 2025

    This hotel is nicely located and pretty inside. However, it is not 5 star for many reasons: 1. Bar We ordered Bellinis at the bar. Terrible. I asked if they were made with peaches and the answer was...

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