tod blue logo

tod logoLogin/Create Account

flagIE

call icon

Home

spain

Carlton

images

View Gallery

image url
image url
gallery_image_hidden_4
gallery_image_hidden_5
gallery_image_hidden_6

Carlton

locationBilbao, Vizcaya - Bilbao

Share this Dealshare

About CarltonAbout Carlton

Location

This city hotel lies at the heart of the city of Bilbao, directly on a main shopping street. The old town is easily reached in 10 minutes by foot. The nearest beach is about 25 km away. Public transport departs from stops directly in front of the hotel.

Facility

The hotel was built in 1919. The hotel has 142 rooms, including 5 junior suites, suites and 115 double rooms, which are located on 6 storeys and are reachable by lift. Staffed 24 hours a day, the reception desk provides a smooth check-in/check-out service. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bidet. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a steam bath and a hammam. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Carlton Amenities at Carlton

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Foyer

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Hygiene training for staff

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Entertainment

    • -

      Gym

    • -

      Jacuzzi

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun terrace

LocationLocation

Around this property:

Public Transport

5 m

Golf Course

10 km

Beach

25 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

615

Very Good

507

Average

173

Poor

57

Terrible

29

Recent Reviews: 1381

  • User:Rob O

    Trip type:

    Very nice and posh hotel in a great location

    rating03 Sept 2025

    Wow this place is posh! Spectacular ground floor. Very helpful staff. Nice room. This was booked for us by Brittany Ferries as a place to stay before going home. It was great. The location is ideal...

  • User:Departure35000420401

    Trip type:

    Good stay

    rating29 Aug 2025

    Stayed three nights, could not have been happier with the hotel, staff and location. The room was spacious and everything worked.

  • User:Torero

    Trip type: Couples

    Carlton Bilbao disappointing.

    rating25 Aug 2025

    We are clients at Carlton Bilbao since many years. We just finished a 9 days stay reserved directly on the Hotel website and paid in advance. Compared with other years we were very disapointed. Our...

  • User:347barbs

    Trip type: Friends getaway

    Wonderful stay in Bilbao!

    rating24 Jul 2025

    Absolutely elegant with spacious rooms, friendly staff, gorgeous decor and an absolutely beautiful breakfast. In the middle of the city with lovely surroundings. This place was just incredible! I...

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot