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NH Collection Madrid Palacio de Tepa

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NH Collection Madrid Palacio de Tepa

locationBarrio de las letras, Madrid

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About NH Collection Madrid Palacio de TepaAbout NH Collection Madrid Palacio de Tepa

Location

This hotel is located right in the heart of Madrid.

Facility

The hotel has a lift and features 85 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The sun loungers are perfect for soaking up some sun. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at NH Collection Madrid Palacio de Tepa Amenities at NH Collection Madrid Palacio de Tepa

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

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      Sun loungers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1168

Very Good

424

Average

88

Poor

30

Terrible

25

Recent Reviews: 1735

  • User:judymB3886ZT

    Trip type: Family

    First time visiting Madrid

    rating16 Aug 2025

    NH Collection in Madrid was a pleasure to stay. From their welcome glass of champagne to the kindness shown with working with the staff was appreciated.

  • User:574siant

    Trip type: Couples

    Beautiful hotel

    rating14 Aug 2025

    A beautiful hotel in a great location. You can walk pretty much anywhere from here. From the hotel we easily walked to all the art museums, Reitro Park, Gran Via, the Palacio Real , Plaza Mayor and...

  • User:Joe F

    Trip type: Couples

    Feel like a king, Stay at the NH collection Palacio De Tepa

    rating13 Aug 2025

    Just Gem in the heart of Madrid. The hotel has an exceptional service. The view is breathtaking. It is just refreshing to walk into the lobby and be welcomed with the biggest smile. The rooms are...

  • User:Denise R

    Trip type:

    Wonderful Eating Experience

    rating02 Aug 2025

    Loredama, Hina, and Aisha were wonderful. Very pleasant and attention to detail was great. We will definitely come back and highly recommended.

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