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Exe Plaza

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Exe Plaza

Plaza Castilla-Chamartin, Madrid

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About Exe Plaza About Exe Plaza

Location

This city hotel enjoys a strategic location in the business district in the heart of the Paseo de la Castellana in Madrid. The establishment lies adjacent to the Santiago Bernabeu football stadium (home of Real Madrid) and the conference centre. Guests will find a number of restaurants and public transport links to the subway and bus stations in the immediate vicinity, whilst the hotel is a 10-minute trip from the Juan Carlos I trade fair complex. Attractions in Madrid, such as the Museo del Prado art gallery are around 5 minutes away by public transport. Barajas International Airport is approximately 10 km from the accommodation, or a 15-minute journey away.

Facility

Guests have a choice of 262 double rooms located in two 11-storey buildings with lifts. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, room service (for a fee), a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A shower, a bathtub and a bidet are included the bathrooms. A hairdryer is also provided. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a hammam, massage treatments and hydrotherapy treatments and, for an additional fee, a sauna and a steam bath. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

A restaurant with air conditioning, a dining room, a breakfast room, a café and a bar are available to guests. Catering options include bed and breakfast and half board. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Exe Plaza

Facilities
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  24-hour check-in
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Restaurant(s)
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  Room Service
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  à la carte Lunch
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  Breakfast Buffet
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  Half Board
Sport/Entertainment
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  Children's Entertainment
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath

Location

Around this property:

Underground/Over ground Station

10 m

Bus Station

10 m

Public Transport

10 m

Restaurants

100 m

Train Station

1 km

User Rating & Reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

316

Very Good

667

Average

243

Poor

Terrible

Recent Reviews: 1348

User:joooolesm
Trip type:
Pricy but ok otherwise.
25 Oct 2025
For starters, we paid about 678 Euros for a suite, two nights (we wanted the couch as an extra “bed”). It was a last-minute booking, after an AirB&B host stiffed us by yanking the availability of...
User:Matt84London
Trip type:
OK, but nothing to write home about
13 Jun 2025
I stayed at the Exe Plaza hotel for 2 nights on a business trip to Madrid. The location of the hotel is convenient right on Plaza de Castilla with a metro station right in front of the hotel...
User:Leslie P
Trip type: Couples
Not Good — Broken AC, Broken Elevator
11 Apr 2025
We spent three nights here in April. A bad experience. Most importantly, the air-conditioning was not working. We were on the ninth floor and the room was extremely hot.. It was hard to sleep. We...
User:FrequentFlier789521
Trip type:
Good, but no tea/coffee making facilities in room?
17 Sept 2024
Liked the hotel. The room was clean, big and bright. Only 2 small lifts for a big hotel. However, there was no tea/coffee making facilities, which is expected for a 4 star hotel, usually have this...

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Exe Plaza

Location

Facility

Rooms

Sport

Meals

Payment

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