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Eurostars Madrid Gran Via

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Eurostars Madrid Gran Via

locationPlaza Espana-Palacio Real, Madrid

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About  Eurostars Madrid Gran ViaAbout Eurostars Madrid Gran Via

Location

This hotel is located at the heart of Madrid just a few minutes walk from the royal palace and Plaza Mayor. Due to it ideal situation close to the Gran Via, this is an excellent starting point from whence to pay a visit to the Spanish capital's shops and nightlife venues. The nearest bus stop is about 100 m away and the city airport is about 15 km from the hotel.

Facility

Units include 10 single rooms and 123 double rooms located in a 6-storey main building and an auxiliary building. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a cloakroom, a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Various dining options are available, including a restaurant, a dining room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

 Amenities at Eurostars Madrid Gran Via Amenities at Eurostars Madrid Gran Via

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

LocationLocation

Around this property:

Restaurants

10 m

Bars / Pubs

10 m

Nightclub

40 m

Public Transport

100 m

Shopping opportunities

150 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

94

Very Good

41

Average

13

Poor

9

Terrible

13

Recent Reviews: 170

  • User:Savvas B

    Trip type: Family

    Perfect family stay in the heart of Madrid

    rating14 Aug 2025

    I recently stayed at the Eurostars Madrid Gran Vía with my family of four from August 3–7, 2025, and had a wonderful experience. The staff were extremely helpful and attentive, making our stay very...
  • User:Mex527

    Trip type: Couples

    Not impressed!!!!

    rating05 Nov 2024

    It is NOT on Gran Via!!!! It’s in an oriental neighborhood 2 blocks from Gran Via Our room has no Kleenex, no Water, not enough bath gel to get thru one shower, can’t get our safe to work, no help...
  • User:victoria_6289

    Trip type: Couples

    Wonderfully pleasant stay

    rating17 Aug 2024

    Such a lovely, hassle free stay in Madrid. The location was perfect, right off the Gran Via and next to Plaza de España. It wasn’t noisy though. The hotel and room was spotlessly clean and the room...
  • User:Dragan C

    Trip type:

    Missing things

    rating05 Aug 2023

    We were guests of the hotel for 7 days in June 2023. The hotel is in a good location, close to Gran Via, good breakfast. On the second day of our stay, we lost our card for entering the room, which...

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