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Crisol Via Castellana

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Crisol Via Castellana

locationPlaza Castilla-Chamartin, Madrid

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About Crisol Via CastellanaAbout Crisol Via Castellana

Location

This comfortable city hotel is located in Madrid's tourist centre just a few minutes walk from the city centre. The near vicinity offers numerous shops, boutiques, cafés, bars, restaurants and an exciting nightlife. Links to the public transport network also lie within walking distance. The transfer to the airport takes about 15 minutes.

Facility

The hotel has a lift and features 228 rooms, including 149 double rooms. The reception desk is open round the clock. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. Further amenities include an ironing set and a trouser press. Other features include a direct dial telephone, a TV and WiFi (no extra charge). Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and 1 smoking room.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Crisol Via Castellana Amenities at Crisol Via Castellana

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Massage

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

161

Very Good

316

Average

235

Poor

60

Terrible

64

Recent Reviews: 836

  • User:Scenic43120627106

    Trip type:

    Horrible experience- had everything STOLEN from us at this hotel

    rating31 Dec 2024

    Terrible hotel experience, and serious problems with security. Not only was the hotel room sub-par, we had all our luggage and expensive laptop computer STOLEN from us IN FRONT OF THE RECEPTIONISTS...

  • User:A6139NWbarrys

    Trip type:

    A horrible experience -- and I am not usually hard to please.

    rating17 Nov 2024

    I can't remember when I have stayed in such a horrible place. I almost tripped and hurt myself getting out of the bath because only one side of a support bar/soap dish was attached to the tile...

  • User:Mj v

    Trip type:

    Terrible experience

    rating30 Oct 2024

    You had what you paid, and definitely doesn't worth the money stay in this hotel. I incurring you spend a bit more and pick any other hotel. The mattress can't be more uncomfortable, poor lining bed...

  • User:Sue R

    Trip type: Couples

    Great for a quiet stay

    rating22 Oct 2024

    This hotel is easy to reach from Madrid main station on metro line 1 and is a perfect stay for a quiet nights sleep. Rooms are spacious with all amenities. Breakfast is available and has a lot of...

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