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Mercure San Sebastian Monte Igueldo

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Mercure San Sebastian Monte Igueldo

locationSan Sebastian, Guipuzcoa - San Sebastian

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About Mercure San Sebastian Monte IgueldoAbout Mercure San Sebastian Monte Igueldo

Location

This hotel is located in the leisure district of San Sebastian just a few minutes walk from the city centre. A diverse selection of bars and restaurants are to be found in the vicinity.

Facility

The hotel has a lift and features 250 rooms, including 125 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a TV, an alarm clock and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. For guests who wish to keep active, tennis, golf and horse riding are available. Water sports enthusiasts can enjoy windsurfing and paddle boating. Sport and leisure facilities at the hotel include a gym and callisthenics. A wellness area with a solarium is available at the hotel. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant with air conditioning, a dining room and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Mercure San Sebastian Monte Igueldo Amenities at Mercure San Sebastian Monte Igueldo

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Children's Entertainment

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      Children's Pool

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      Golf

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      Gym

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      Horse Riding

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

169

Very Good

194

Average

113

Poor

79

Terrible

85

Recent Reviews: 640

  • User:Teun M

    Trip type:

    Dramatic hospitality at the front desk

    rating10 Jul 2025

    We haven’t even checked in yet and we’re already deeply disappointed. Every question we ask is met with a flat “no”. We reached out to the hotel several times over the past two months by email… not a...

  • User:Raquel R

    Trip type:

    A fair and balanced evaluation.

    rating07 Jul 2025

    Review: Mercure San Sebastián Monte Igueldo As a wanderlust traveler, I always strive to give properties a fair and balanced evaluation. I recently stayed at the Mercure San Sebastián Monte Igueldo...

  • User:chrissyhan

    Trip type: Couples

    No service

    rating16 Jun 2025

    Lovely environment with beautiful views but pity about the service which was nonexistent. We sat in the bar lounge where signs advertised it was open over lunch period. We were waiting to be served...

  • User:63teddybear

    Trip type: Couples

    Fabulous position &views

    rating11 Jun 2025

    Shame about most of the staff . We did not get a warm welcome when we arrived at this beautiful hotel , rude offhand reception .we had booked a suite with both sea & bay views from balcony only we...

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