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Servigroup Castilla Hotel

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Servigroup Castilla Hotel

locationBenidorm, Benidorm - Costa Blanca

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About Servigroup Castilla HotelAbout Servigroup Castilla Hotel

Location

The hotel is situated in a quiet area of Benidorm, 400 m from Levante Beach, and 1 km from the tourist centre and old town. Guests have a wide variety of restaurants, bars and shops 100 m away, and it is around 50 m from the nearest public transport stop.

Facility

The hotel has 132 non-smoking rooms, which are located on 11 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include room service (for a fee), a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. A safe, a minibar and a desk are also available. Extra comforts include a refrigerator. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Leisure activities and facilities at the hotel include golf, a gym, billiards, callisthenics, a steam bath and a solarium or, for a fee, a sauna. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Servigroup Castilla Hotel Amenities at Servigroup Castilla Hotel

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

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      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

    • -

      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

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      Billiards/Snooker

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      Entertainment Programme

    • -

      Golf

    • -

      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

Around this property:

Bars / Pubs

50 m

Public Transport

50 m

Restaurants

100 m

Shopping opportunities

100 m

Beach

400 m

Sea

400 m

Nightclub

700 m

City Centre

1 km

Tourist Centre

1 km

Golf Course

5 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

758

Very Good

327

Average

107

Poor

13

Terrible

10

Recent Reviews: 1215

  • User:J9594HAmarkb

    Trip type:

    Enjoyable stay

    rating17 Nov 2025

    This was our second visit to the hotel Castilla and it didn't disappoint from the moment we walked into reception all the hotel staff were very friendly and helpful all areas of the hotel are...

  • User:TinaMLovell

    Trip type:

    Great Value, Ultra Clean Hotel.

    rating07 Nov 2025

    There are no bells and whistles with this hotel but if you want an ultra clean comfortable hotel at a great price this is the hotel for you. All the staff are friendly and super efficient. Bar prices...

  • User:Connector08346334789

    Trip type:

    Jet2 package holiday

    rating06 Nov 2025

    Very good hotel well situated for everything that one would require, great staff & very helpful reception, comfortable rooms & exceptional cleaning staff & all this at a competitive price, would...

  • User:Hodgehappy

    Trip type: Friends getaway

    Nice peaceful good location hotel

    rating11 Oct 2025

    Great location between old & new town quiet at night too. Hotel reception very helpful rooms nice we were on the 8th floor overlooking the pool which got the sun later in the day. Pool nice & plenty...

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