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My Story Hotel Ouro

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My Story Hotel Ouro

locationLisboa, Lisbon

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About My Story Hotel OuroAbout My Story Hotel Ouro

Location

This hotel is located in the heart of Lisbon.

Facility

The hotel has a lift and features 51 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Other features include a telephone, a TV, a radio and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

An entertainment programme and a casino are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at My Story Hotel Ouro Amenities at My Story Hotel Ouro

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Special Diet

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      Special Offers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

812

Very Good

431

Average

77

Poor

16

Terrible

7

Recent Reviews: 1343

  • User:TravelR192

    Trip type:

    Perfect Spot For A City Break

    rating16 Aug 2025

    Really enjoyed our stay in this hotel. Very close walking distance to all areas. Plenty of restaurants and shops very close by. The hotel and rooms was clean and bright with everything you need for a...

  • User:Kylie W

    Trip type: Solo travel

    Best white red and pink sangria

    rating23 Jul 2025

    Stopped on the way back from a massage was talked into sitting down for happy hour ended up having a white sangria a red sangria and then a pink sangria sangria I’ve ever had. Great service great...

  • User:Teenie2000

    Trip type: Couples

    Perfect stay

    rating14 Jul 2025

    Upon arrival we were pleasantly greeted by Sofia. The “front desk” is at the end of the nice bar. When we got to our room we were so impressed with our corner room with a small balcony all around...

  • User:Roxanne M

    Trip type:

    Great stay at MyStory hotel Ouro

    rating03 Jul 2025

    Fantastic small with a boutique feel hotel, great location, lovely rooms. The staff are EXTREMELY hard working and friendly. We had a fab stay there. Highly recommend!

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